If you need to cancel your booking, you can process your booking cancellation online through your online NUCO account.
Please log into your account HERE, view the booking you need to cancel, and on the booking summary at the top, click the 3 green dots and select cancel.
You will be advised of the cancellation fee at this point and will need to confirm cancellation for this to be processed. Once cancelled, you will receive a cancellation email and invoice. This email acts as official documentation, so please keep it for your records.
Alternatively, please ask to speak to a member of the team with your booking reference and request to cancel.