When an existing Prospect sends in a new Internet lead it will either attach to the existing prospect record as an Email Received, or create a new Prospect record.
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The matching criteria is the email address of the Prospect on the lead and in the Prospect record.
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If an existing Prospect submits a new Internet lead and the email address for the prospect is the same as what is within the existing prospect, the lead will match with the existing record.
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The Prospect will reflect within the New Prospect listing screen with a Prospect Matched icon. 

Within the Prospect record, the new lead will reflect as an Email Received.
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Once the email has been read, or read and marked as unread, the usual icons will continue to display.
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The Prospect Matched icon only applies to instances where the system automatically detects that the Prospect exists and adds the second lead as an e-mail to the existing lead. It does not apply to cases where two Prospects have been manually merged.
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If an existing Prospect submits a new Internet lead and the email address for the prospect in the lead IS NOT what is within the existing Prospect record, the lead will create a new Prospect record.  

Manager Users in Web Control can merge the two prospects if the prospects are in the accounts of two different salespeople.
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