Webot regularly reviews all listed assets to maintain a high-standard trading environment. When a token no longer meets our criteria, a delisting process is initiated. This article outlines the key considerations and procedures for managing or securing your assets during a delisting transition.
Why are Tokens Delisted?
At Webot, we conduct in-depth reviews to ensure every asset on our platform aligns with the evolving industry standards. A decision to delist a token is typically driven by a combination of the following factors:
Project Commitment & Development: A significant decline in the team's commitment or the quality of active development on the project.
Market Liquidity & Volume: Insufficient trading activity or low liquidity, which can lead to abnormal price volatility and poor execution for users.
Network & Smart Contract Stability: Evidence of network instability, susceptibility to attacks, or critical vulnerabilities within the token’s smart contract.
Ethical Conduct & Compliance: Any evidence of unethical behavior, fraudulent activity, or negligence by the project team, as well as changes in regulatory requirements.
Public Communication: A lack of transparency or failure to provide timely updates to the community and the exchange.
What Happens to My Assets After Delisting?
1. Order Cancellation & Bot Handling
Manual & Bot Orders: All active manual orders and trading bot strategies (such as Grid Trading) for the affected pairs will be automatically canceled.
Rebalancing Bots: For assets within a Rebalancing Bot, the bot itself will not be canceled. Instead, the specific positions of the delisted tokens will be released from the bot and moved to your holding account.
Asset Conversion: For certain delisted assets, Webot will facilitate an automated conversion process. These holdings will be exchanged at the best available market price, and the equivalent USDT will be credited to your account.
Note: To avoid potential losses from price fluctuations during the liquidation process, we strongly recommend manually closing your bots or selling your holdings before the trading cessation.
2. Deposit and Withdrawal Services
For tokens that support deposit and withdrawal functions, users must complete their asset transfers before the specific deadlines provided in the official announcement.
Please refer to the specific delisting notice for the exact dates regarding when deposits will be suspended and when the withdrawal channel will close.
Note: We strongly recommend completing all withdrawals well before the deadline to avoid any potential loss of funds due to network or technical decommission.
3. Asset Visibility
After the trading pairs are removed, the delisted assets will no longer be visible in the standard trading interface. However, you can still view your remaining balances in your "Account" overview until the automated token conversion to USDT is completed.
Once the conversion is finalized, the delisted token balance will be replaced by the equivalent amount of USDT in your account.
FAQ
Q: If I fail to withdraw my assets before the withdrawal deadline, does it mean I have lost them forever?
A: Not necessarily. Webot may be able to assist you by facilitating a conversion to USDT or temporarily reopening a withdrawal channel for your account. Please contact Webot Support as soon as possible to confirm the specific recovery options available for your holdings.
Q: Why am I unable to withdraw a token that has not yet been fully delisted?
A: Not all cryptocurrencies support external deposit and withdrawal services. If an asset is not available in the withdrawal list, it indicates that the token itself does not support transfer functions on our platform. In such cases, please wait for the automated token conversion to USDT to be completed.
Q: When will I receive the USDT after the token is delisted and converted?
A: After an asset is delisted, Webot will assist users by selling the tokens at the best available market price and distributing the resulting USDT. Because this process involves technical resources and market execution, we are unable to provide an exact arrival time. We appreciate your patience during this period.
Q: Why does the amount of USDT I received differ from the previous value of my tokens?
A: Due to the inherent volatility of the cryptocurrency market, we cannot guarantee that the execution price at the time of conversion will match the price prior to delisting.
If you are concerned about potential price fluctuations or losses, we strongly recommend that you manually sell your holdings as early as possible before the official delisting date.
Q: Why do some trading pairs for a delisted token still remain active?
A: In certain cases, Webot may only delist specific trading pairs rather than removing the entire asset from the platform. Please refer strictly to the official delisting announcement to confirm which specific pairs are being discontinued.
Risk Warning
Trading in the crypto market carries a substantial risk and the possibility of making both significant profits and losses. Please trade cautiously. Though Webot will make its best efforts to choose high-quality assets, Webot could not assure any profit and will not be responsible for your trading loss.
Please get in touch with Webot Support if you have any other questions.