Dear Users,
We sincerely thank you for your patience and understanding during our recent system maintenance. We are glad to announce that the maintenance of our wire transfer services has been completed, and the wire transfer is now fully resumed.
To provide better services to all Pionex.US users, we are now partnering with JPMorgan Chase Bank. To ensure smooth transactions, starting today, we suggest you utilize the updated banking information of JPMorgan Chase for wire transfers.
Please follow these steps to get the updated information:
Log into your Pionex.US account;
For web updates: Wallet -> Wire Transfer -> USD Recipient Details.
For app updates: Deposit -> Wire Transfer -> Next -> USD Recipient Details.
We sincerely apologize for any inconvenience and appreciate your cooperation and support. If you encounter any difficulties, please do not hesitate to contact us at service@pionex.us. Our customer service team will assist you with our best.
Thank you once again for your trust and support for Pionex.US!
Pionex.US Team
April 23, 2024