NMLS# 2284360
Jurisdiction | License | State Agency |
Alabama | SC Money Transmitter 878 Approved 04/01/2022 | Alabama Securities Commission401 Adams Avenue, Suite 280Montgomery, AL 36104 |
Arizona | Money Transmission License MT-1035288 Approved 03/02/2022 | Arizona Department of Financial Institutions2910 N. 44th Street, Suite 310Phoenix, AZ 85018 |
Arkansas | Money Transmission License# 126592 Approved 03/08/2022 | Arkansas Securities DepartmentHeritage West Building, Suite 300201 East Markham StreetLittle Rock, AR 72201-1692 |
California | Legal Memo Approved 02/01/2022 | Department of Financial Protection and Innovation Money Transmitter Division One Sansome Street, Suite 600 San Francisco, CA 94104-4428 |
Colorado | Legal Memo Approved 02/01/2022 | Colorado Division of Banking1560 Broadway # 975, Denver, CO 80202 |
Connecticut | MT-2284360 Approved 10/05/2022 | Connecticut Department of BankingConsumer Credit Division260 Constitution PlazaHartford, CT 06103-1800 |
Delaware | 037992 Approved 09/15/2022 | Office of the State BankCommissioner1110 Forrest AvenueDover, DE 19904 |
Florida | FT230000394 Approved 02/01/2022 | Florida Office of Financial Regulation101 E. Gaines StreetTallahassee, FL 32399 |
Georgia | #2284360 Approved 03/06/2025 | Georgia Department of Banking & Finance NDFI Division 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
Idaho | MTL-347 Approved 11/01/2023 | Idaho Department of Finance Securities Bureau 800 Park Blvd., Suite 200 Boise, ID 83712 |
Indiana | Legal Memo Approved 02/01/2022 | Indiana Department of Financial InstitutionsConsumer Credit Division 30 South Meridian, Suite 300Indianapolis, IN 46204 |
Illinois | MT.0000446 Approved 02/01/2022 | Illinois Department of Financial and ProfessionalRegulationConsumer Credit Section100 West Randolph Street 9-100Chicago, IL 60601 |
Iowa | MT 2023-0079 Approved 5/05/2023 | Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, Iowa 50309 |
Kansas | MT 0000221 Approved 02/01/2022 | Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603-3796 |
Kentucky | SC825747 Approved 11/01/2023 | Kentucky Department of Financial Institutions Division of Non-Depository Institutions Mail Stop 2 SW 19 500 Mero St. Frankfort, KY 40601 |
Louisiana | Legal Memo Approved 06/15/2022 | Louisiana Office of Financial InstitutionsDepository Division8660 United Plaza Blvd, 2nd FloorBaton Rouge, LA 70809 |
Maine | NMLS 2284360 Approved 08/23/2022 | Dept. of Professional & Financial RegulationBureau of Consumer Credit Protection35 State House StationAugusta, ME 04333 |
Maryland | MT-0000221 Approved 05/23/2022 | Maryland Commissioner of Financial RegulationAttention: Licensing 100 S. Charles Street, Tower I, Baltimore, MD 21201 |
Massachusetts | Legal Memo Approved 02/01/2022 | Massachusetts Division of Banks1000 Washington Street 10th Floor Boston, MA 02118 |
Michigan | Legal Memo Approved 02/01/2022 | Office of Consumer Finance – Licensing Michigan Department of Insurance and Financial Services530 W. Allegan St. 7th Floor, Lansing MI 48933 |
Minnesota | MN-MT-2284360 Approved 09/08/2022 | Department of CommerceFinancial Institutions Division85 7th Place EastSuite 500St. Paul, MN 55101 |
Mississippi | MT-2284360 Approved 07/19/2022 | Consumer Finance DivisionP.O. Box 12129Jackson, MS 39236 |
Missouri | Letter of Authorization Missouri Approved 02/01/2022 | Missouri Division of FinancePO Box 716Jefferson City, MO 65102 |
Montana | Letter of Authorization Montana Approved 02/01/2022 | Montana Division of Banking and Financial Institutions301 S. Park Ave, Suite 316Helena, MT 59601 |
Nebraska | MT-2284360 Approved 08/01/2022 | Department of Banking and Finance 1526 K Street, Suite 300, Lincoln, NE 68508-2732 |
Nevada | MT-11197 Approved 09/20/2023 | Nevada Financial Institutions Division 1830 E. College Pkwy, Ste 100 Carson City, NV 89706 |
New Hampshire | MT-24736 Approved 06/13/2022 | State of NH Banking Department Consumer Credit Division53 Regional DriveSuite 200Concord NH 03301 |
New Mexico | MT-2284360 Approved 08/09/2023 | Financial Institutions Division 3rd Floor, Toney Anaya Building 2550 Cerrillos Road Santa Fe, New Mexico 87504 |
North Carolina | 209389 Approved 08/05/2022 | North Carolina Office of the Commissioner of Banks316 W. Edenton StreetRaleigh, NC 27603 |
New Jersey | Legal Memo Approved 02/01/2022 | New Jersey Department of Banking and Insurance20 West State Street, PO Box 325Trenton, NJ 08625 |
North Dakota | Legal Memo Approved 02/01/2022 | North Dakota Department of Financial Institutions 2000 Schafer Street, Suite GBismarck, ND 58501 |
Ohio | OHMT-231 Approved 08/31/2022 | Ohio Division of Financial InstitutionsMoney Transmitters77 South High Street21st FloorColumbus, OH 43215 |
Oklahoma | MT-2284360 | Oklahoma Banking DepartmentDirector of Nondepository Institutions2900 N. Lincoln BoulevardOklahoma City, Oklahoma 73105 |
Oregon | MT-2284360 Approved 05/12/2022 | Oregon Division of Financial RegulationLicensing SectionPO Box 14480Salem, OR 97309 |
Pennsylvania | License #109504 | Pennsylvania Department of Banking and SecuritiesNon-Depository Licensing OfficeMarket Square Plaza 17 N 2nd StSte 1300Harrisburg, PA 17101 |
Rhode Island | 20224398CT Approved 05/26/2022 | State of Rhode IslandDepartment of Business RegulationDivision of Banking1511 Pontiac AvenueBuilding 68-1Cranston, Rhode Island 02920 |
South Carolina | MT-2284360 Approved 06/29/2022 | Office of the Attorney GeneralMoney Services Division10000 Assembly StreetColumbia, SC 29201 |
South Dakota | 2284360-MT Approved 05/11/2022 | Office of Banking500 East Capital Ave.Pierre, SD 57501-5070 |
Tennessee | MT-2284360 | Tennessee Department of Financial Institutions |
Texas | Legal Memo Approved 02/01/2022 | Texas Department of Banking2601 North Lamar BlvdAustin, TX 78075 |
Vermont | MT-2284360 Approved | Vermont Department of Financial Regulation Banking Division 89 Main Street, 2nd Floor Montpelier, VT 05602 |
Virginia | MO-442 06/27/2022 | Bureau of Financial InstitutionsAdministration and Licensing SectionPO Box 640Richmond, VA 23218-0640 |
West Virginia | WVMT-2284360 Approved 06/13/2022 | WV Division of Financial Institutions900 Pennsylvania Ave., Suite 306Charleston, WV 25302-3542 |
Washington | 550-MT-141107 Approved 05/18/2022 | State of Washington – Department of Financial InstitutionsDivision of Consumer Services150 Israel Road, S.W.Tumwater, WA 98501 |
Washington DC | MTR-2284360 Approved 12/08/2023 | Department of Insurance, Securities and Banking, 1050 First Street, NE, 801, Washington DC 20002 |
Wisconsin | Legal Memo Approved 02/01/2022 | Wisconsin Department of Financial InstitutionsDivision of Banking North Tower4822 Madison Yards WayMadison, WI 53705 |
Wyoming | Letter of Authorization WyomingApproved 02/01/2022 | Department of AuditDivision of Banking2300 Capitol Avenue, 2nd FloorCheyenne, WY 82002 |
UTAH | Legal Memo Approved 02/01/2022 | Utah Secretary of StatePO Box 146705Salt Lake City Utah 84114-6705 |
U.S. Virgin Islands | Legal Memo Approved 4/28/2023 | Department of Banking 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 |
Disclosures
State | Complaints |
Alabama | To file a complaint regarding a money transmission activity in Alabama, you should contact the Alabama Securities Commission Enforcement Division at P.O. Box 304700, Montgomery, AL 36130-4700, by phone at 1-800-222-1253, or by email at asc@asc.alabama.gov. |
Arizona | To file a complaint, contact: |
Arkansas | To file a complaint, contact: |
California | If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834. |
Colorado | If you are a Colorado Resident and have a Complaint about Webot. All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking |
Connecticut | To file a complaint about a money transmission service in Connecticut, you can contact the Connecticut Department of Banking at (860) 240-8170 or toll-free at 1-800-831-7225, ext. 8170. |
Delaware | Delaware Office of the State Bank Commissioner |
Florida | If you have a question or complaint, please contact the consumer assistance division of Webot at service@webot.com |
Georgia | Georgia Department of Banking and Finance |
Idaho | Idaho Department of Finance |
Indiana | Indiana Department of Financial Institutions |
Illinois | Illinois Department of Financial and Professional Regulation |
IOWA | Iowa Division of Banking |
Kansas | Kansas Office of the State Bank Commissioner any complaints contact: Kansas Office of the State Bank Commissioner |
Kentucky | Kentucky Department of Financial Institutions |
Louisiana | Louisiana Office of Financial Institutions |
Maine | To file a complaint, contact: |
Massachusetts | To file a complaint regarding a money transmission issue in Massachusetts, you can contact the Commonwealth of Massachusetts Division of Banks by calling (800) 495-2265 or their Consumer Assistance Unit at (617) 956-1500. |
Michigan | To file a complaint, contact: |
Minnesota | To file a complaint: |
Mississippi | To file a complaint, contact: |
Missouri | To file a complaint, contact: |
Montana | For money transmission complaints in Montana, you can contact the Montana Department of Justice – Office of Consumer Protection (OCP) at 800-481-6896. |
Maryland | If you have a complaint, please contact Pionex Inc. at service@webot.com. If you still have an unresolved complaint regarding Webot’s money transmission activity, you may file it by contacting the Maryland Department of Labor. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding [License No. MT-0000221 and NMLS ID: 2284360] by contacting the Commissioner’s office at: 100 S. Charles Street, Tower I, Baltimore, MD 21201, or (888) 784-0136. Additional information about Pionex Inc. may be obtained at www.nmlsconsumeraccess.org. |
Nebraska | To file a complaint, contact: |
Nevada | To file a complaint contact: |
New Hampshire | To file a complaint, contact: |
New Mexico | To file a complaint, contact: |
North Carolina | To file a complaint, contact: |
New Jersey | To file a complaint, contact: |
North Dakota | If you have unresolved complaints after contacting Pionex Inc., you may also reach the South Dakota Department of Labor and Regulation, Division of Banking at 605.773.3421, with any complaints regarding the company’s money transmission services. |
Ohio | To file a complaint, contact: |
Oklahoma | To file a complaint, contact: |
Oregon | To file a complaint, contact: |
Pennsylvania | To file a complaint, contact: |
Rhode Island | To file a complaint, contact: |
South Carolina | If you have a complaint, first contact customer service at support@webot.com. If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll-free), www.dob.texas.gov. |
South Dakota | If you have unresolved complaints after contacting Pionex Inc. you may also reach the South Dakota Department of Labor and Regulation, Division of Banking at 605.773.3421, with any complaints regarding the company’s money transmission services. |
Tennessee | Pionex Inc. is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency. Tennessee’s Money Transmitter License and the required surety bond do not cover the transmission of virtual currency. However, any company that offers to exchange, administer, or maintain virtual currencies for the sovereign currency may be subject to state regulation and licensing as well as federal regulation. |
Texas | If you have unresolved complaints about Pionex Inc.’s money transmission services after contacting Webot support, you may also submit complaints to the Vermont Department of Financial Regulation, Banking Division using forms located at https://dfr.vermont.gov/file-complaint-or-ask-help/banking-complaints. |
Utah | To file a complaint, contact: |
Vermont | If you have unresolved complaints about Pionex Inc.’s money transmission services after contacting Webot support, you may also submit complaints to the Vermont Department of Financial Regulation, Banking Division, using forms located at https://dfr.vermont.gov/file-complaint-or-ask-help/banking-complaints. |
Virginia | To file a complaint, contact: |
Virgin Islands | To file a complaint, contact: |
West Virginia | To file a complaint, contact: |
Washington DC | District of Columbia Department of Insurance, Securities and Banking |
Wisconsin | To file a complaint, contact: |
Wyoming | To file a complaint, contact: |
Washington | If you have a complaint, first contact the consumer assistance division of 609-285-2978, and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods: |
Please note the following disclosures associated with virtual currency
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
Webot may charge a Fee when you buy, sell, or convert cryptocurrencies. The Webot Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Webot Fee will not exceed $10. For all other transactions, the Webot Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Webot Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.