Depositing funds via Debit Card is the most efficient way to power your account. Once your card is linked, you can complete deposits instantly with just a few clicks. The verification process is simple and streamlined, allowing for a seamless funding experience with minimal effort.

Step 1: Log in to your account, then navigate to [Home] – [Deposit] – [Deposit USD] – [Debit Card] – [Add a Card]. Read the authorization terms carefully, check the [I authorize] box, and click [Confirm].

Step 2: Enter your complete card details as prompted. Once finished, click [Continue] to proceed to the card verification stage.

Step 3: If the name on your card matches your verified Webot name, your card is linked right away and you can skip this step. Otherwise, click [Start Verification] – [Continue on this device]. Upload photos of the front and back of your card, then click [Continue].

Step 4: The system will process your verification within 10 minutes. Once you see the success notification, your card is officially linked and ready for use.

Step 1: Log in to your account, open [Wallet] at the top and select [Deposit USD], then click [Debit Card] – [Add a Card].

Step 2: Follow the on-screen instructions to enter your full card details and click [Submit]. You will then proceed to the verification stage; click [Continue] to begin.

Step 3: If the name on your card matches your verified Webot name, your card is linked right away and you can skip Steps 3 and 4. Otherwise, after clicking [Start Verification], read the Privacy Policy and click [Agree and continue]. Choose whether you would like to complete the verification on your current device or via your mobile phone.

Step 4: Upload photos of the front and back of your card, then select [Continue].

Step 5: The system will process your verification within 10 minutes. Once you receive the success notification, your card is officially linked and ready for use.

Once your card is successfully linked, you can make instant deposits with ease. Follow the steps below for your preferred platform:

Step 1: On the Home page, tap [Deposit] – [Deposit USD] – [Debit Card].

Step 2: You will see your linked card(s). Enter the amount you wish to deposit and tap [Preview].

Step 3: If asked, enter your card’s CVV code. Read the Terms & Policy, and tap [Submit].

Step 4: You will be redirected to a secure third-party payment page to complete the transaction.

Step 5: Once processed, your deposit is successful and the funds will reflect in your account.

Step 1: Open [Wallet] at the top, select [Deposit USD], then select [Debit Card].

Step 2: Choose your linked card from the list. Enter the deposit amount, read the Terms & Policy, and click [Submit].

Step 3: You will be redirected to a secure third-party payment page to complete the payment process.

Step 4: Once the transaction is confirmed, your deposit will be completed successfully.

Q1: Why am I seeing a "Processing Error" during deposit?

A: This error usually occurs when the card network is not supported. Currently, Webot only supports Visa and MasterCard. Other networks, such as Discover or American Express, are not supported at this time.

Q2: What types of cards can I link?

A: Webot currently supports Debit Cards and Prepaid Cards. Please note that Credit Cards and Gift Cards cannot be linked or used for deposits.

Q3: What should I upload to ensure a smooth card verification?
​A: You must upload clear photos of your physical card. Ensure that all card details—including your full name, card number, and expiry date—are clearly visible. We do not accept digital screenshots or virtual card information for this verification process.

Q4: Why do my deposit attempts fail frequently?

A: Failed transactions can occur for several reasons:

Suggestion: We recommend contacting your bank to authorize the payment or trying a different card.

Q5: Why am I unable to withdraw funds immediately after a deposit?

A: To ensure asset security and maintain platform compliance, deposits made via Debit Card are subject to a 0-2 day holding period before they can be withdrawn (up to 5 days for new accounts). If we detect unauthorized activity, fraud or a possible chargeback, we may hold the funds for up to 60 days. You can still use these funds for normal trading activities during this time.

Q6: Is there a limit on how many card deposits I can make?

A: Yes. You can make up to 10 successful card deposits in any 24-hour period. If 20 card deposits fail within 24 hours, new card deposits are paused until the 24 hours have passed.

Q7: I see a $1.05 pending charge from Webot on my card. What is it?

A: To confirm the card is yours, we may place a temporary $1.05 authorization on it. This is not a charge, and it is released right away. How quickly it disappears from your statement depends on your bank.

Q8: Can I link a card that is already linked to another Webot account?

A: No. Each card can be linked to only one Webot account.