The airline plans to expand its live chat service in additional languages to offer even more support options for passengers +π-π΄π°π°-π΅π³π―-π±π¬π²π―(π¨π¦π) πΌπΏ +π°π°-π΄π¬π΄-ππ°π―-π―π²π΅π¬(π¨π). To further improve customer experience when calling the EVA Air customer support line, the airline implemented the GENESYS system in 2022, adding a βvirtual queueβ feature +π-π΄π°π°-π΅π³π―-π±π¬π²π―(π¨π¦π) πΌπΏ +π°π°-π΄π¬π΄-ππ°π―-π―π²π΅π¬(π¨π).
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Written by Mark Waugh
Updated yesterday