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How WeeConnectPay plans and per-transaction fees work

WeeConnectPay (WooCommerce) plans explained: Basic vs Standard, why Clover lists both per-transaction fees on every plan, and which one actually gets charged. Use this if you saw two fees in the Clover App Market and are unsure which applies.

How WeeConnectPay plans and per-transaction fees work

When you install WeeConnectPay - WooCommerce Payment Gateway from the Clover App Market for your WooCommerce store, the plan picker lists two pay-per-action fees under every plan: one at $0.10 per transaction and one at $1.00 per basic transaction. That can look like you are being charged both fees at once on every sale. You are not.

This article explains what the Clover plan picker is actually showing you and which fee is actually applied based on the plan you pick.

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This article covers the WeeConnectPay - WooCommerce Payment Gateway app on the Clover App Market, our Clover integration for WooCommerce stores. If you are using one of our other Clover integrations (Zoho, PrestaShop), please email support@weeconnectpay.com and we will point you to the right article for your app.

A quick note on what we charge vs. what Clover charges

Two separate things show up on your Clover bill each month.

WeeConnectPay's charges (covered in this article): on the Standard plan, a monthly subscription; and on every plan, one per-transaction fee per successful transaction.

Clover's payment processing fees: the percentage and per-transaction cost Clover takes for actually moving the money. That is set in your Clover merchant agreement and is separate from this article.

This article is only about the first one.

Why does Clover list two per-transaction fees on every plan?

Clover's app market authorizes every per-transaction fee an app can charge at install time, regardless of which plan you pick. There is no way to attach a per-transaction fee to a specific plan on the Clover side. That is why both $0.10 and $1.00 show up under both Basic and Standard when you look at the plan picker.

Accepting both fees at install does not mean both fees are charged on every transaction. Only one of them is actually triggered, and the choice depends on the plan you are on. That selection happens inside WeeConnectPay, not on the Clover side.

Which fee actually gets charged

The fee that gets triggered on a successful transaction depends on your active WeeConnectPay plan.

Basic plan: the $1.00 fee is triggered

The Basic plan has no monthly subscription. On Basic, WeeConnectPay triggers the $1.00 per-transaction fee on each successful transaction. The $0.10 fee that Clover also lists on this plan is authorized but not used.

This is the right plan if your store does a small number of transactions per month.

Standard plan: the $0.10 fee is triggered

The Standard plan adds a monthly subscription. On Standard, WeeConnectPay triggers the $0.10 per-transaction fee on each successful transaction. The $1.00 fee that Clover also lists on this plan is authorized but not used.

This is the right plan once your transaction volume is high enough that the per-transaction savings outweigh the Standard monthly subscription.

When does each plan make sense?

It is a trade-off between Standard's monthly subscription and Basic's higher per-transaction fee. The exact crossover depends on the current monthly subscription price shown on the Clover plan picker for your region.

If your monthly transaction volume is small, Basic usually costs less because there is no monthly fee. As volume grows, Standard's lower per-transaction fee eventually pays for the monthly subscription and then pulls ahead. The current Standard monthly price is visible in the Clover App Market, so the math is straightforward to run for your own volume.

How the per-transaction fee actually works

Once your plan is set, the corresponding WeeConnectPay per-transaction fee is added each time your store successfully processes a payment through WeeConnectPay (a sale, an authorization plus capture, and so on). The fee is collected by Clover and appears on your monthly Clover bill alongside the subscription line (if any).

A few things worth knowing:

  • The fee is charged once per successful transaction, not per dollar. A $10 charge and a $500 charge cost the same WeeConnectPay fee on a given plan.

  • Refunds do not refund the per-transaction fee. If you process a $100 sale and then refund it, the fee for the original transaction still stands.

  • Per-transaction fees only apply in the United States and Canada, which are the two countries WeeConnectPay supports today.

Why the Clover App Market does not say all this on the picker

The Clover App Market's plan picker shows the fees an app is allowed to charge, but it does not have a way to express "this fee is for plan A and that one is for plan B". Plans and per-transaction fees are two separate concepts in Clover's app model, so the same fee list appears under every plan. The plan-to-fee mapping is something WeeConnectPay handles on its side.

This article exists to give you that mapping in writing before you commit.

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