Skip to main content

Billing FAQ

Common questions about charges and refunds.

Written by Umair Ali

What currency am I charged in?

US dollars. Your bank may show a converted amount.

Can I get a refund?

No. Payments are not refunded. You can cancel any time from your billing page, and your plan stays active until the end of the period you paid for.

Is there yearly billing?

Yes. Yearly plans save about 17%.

Where are my invoices?

Receipts are emailed after each payment, and all invoices are in Billing.

Do credits roll over?

Partly. See How credits work.

I was charged incorrectly

Email hey@we.inc or use the chat bubble and we'll sort it out.

Did this answer your question?