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Trouble Verifying My Email Address
Trouble Verifying My Email Address

Follow these tips to successfully verify your email address and complete your account creation.

Nicole Jackson avatar
Written by Nicole Jackson
Updated over a week ago

Upon Signing Up for an account, we will send you an email containing a special verification code. Simply enter the code from the email on the signup screen when prompted. You'll then be asked to create a password so that you can sign in to your new account and get started.

There are a few important details to note about this verification link:

  1. They expire after 5 days. If you think it has been longer than that since you received the email, please try to sign-up again here. We will send you another verification email to verify within one day.

  2. Occasionally verification emails can be slow to reach users due to reasons beyond our control. This sometimes results in folks requesting multiple verification emails in a short period. To avoid any confusion, we recommend you wait about 15-30 minutes to receive the email (just to be safe) and click on the most recent email you get from our system. This should allow you to choose a password and get started using the platform.

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