Here are the Q & A's we are asked most often on helpchat.
How to join your video session.
Learn more about our counsellors' qualifications and experience.
How to receive reimbursement for your Wellin5 sessions.
How much does a video counselling session cost?
If you need to cancel or you are late for your session, learn more here.
Learn more about the types of counselling Wellin5 provides.
How to get the most out of your Wellin5 experience.
Find out if and how you can request a letter of confirmation or case notes from your counsellor.
Here are some articles to help you improve your internet and have a successful online session.
Learn more about current and upcoming changes to the Wellin5 system and policies.