Wellin5 Help

Our Most Popular Q & A's

Here are the Q & A's we are asked most often on helpchat.

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Joining Your Video Session

How to join your video session.

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About Our Counsellors

Learn more about our counsellors' qualifications and experience.

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Insurance Coverage & Employee Benefits

How to receive reimbursement for your Wellin5 sessions.

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Pricing

How much does a video counselling session cost?

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Cancellation & Late Policy

If you need to cancel or you are late for your session, learn more here.

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Questions about family, child, and couples counselling

Learn more about the types of counselling Wellin5 provides.

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Tips & Tricks

How to get the most out of your Wellin5 experience.

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Wellin5 Case Notes, Letter of Confirmation & Legal Records

Find out if and how you can request a letter of confirmation or case notes from your counsellor.

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