Go to Wellin5
All Collections
How to use Wellin5
How to use Wellin5
How to sign up, book, cancel/reschedule, and join your video session.
12 articles in this collection
Written by
Brittany,
Martin,
and
Bailey
Signing up
How to Sign Up for Wellin5
How to sign up for an account with Wellin5.
Written by
Martin
Updated over a week ago
Appointment Bookings
How to Book Your First Counselling Session
Learn about how to book your first appointment with your Wellin5 counsellor.
Written by
Martin
Updated over a week ago
How to Book a Wellin5 Counselling Session
Learn about how to book an online counselling session on your Wellin5 home
Written by
Brittany
Updated over a week ago
How to Reschedule Your Appointment
Learn about how to reschedule your appointment on your Wellin5 Home
Written by
Martin
Updated over a week ago
How to Cancel Your Session
Learn how to cancel your appointment from your Wellin5 Home
Written by
Brittany
Updated over a week ago
Where to join your session?
How to Join Your Video Session
Learn how to join your video counselling session on Wellin5.
Written by
Martin
Updated over a week ago
Your Profile & Settings
How to Manually Set Your Time Zone
Learn how to manually set your time zone while travelling or living abroad
Written by
Bailey
Updated over a week ago
How Do I Update My Email Address?
Learn how to update your email address with our client services team.
Written by
Brittany
Updated over a week ago
How to Reset Your Password
Forgot your password? Follow these steps to update your Wellin5 password.
Written by
Brittany
Updated over a week ago
How to Update Your Phone Number
Learn about updating your phone number for reminders and communication with your counsellor.
Written by
Martin
Updated over a week ago
How to Learn More About Your Counsellor
Learn about how to view your counsellor's profile on your Wellin5 home
Written by
Martin
Updated over a week ago
How to See Your Wellin5 Account Balance
Instructions on accessing your Wellin5 balance
Written by
Brittany
Updated over a week ago