If you're depositing fiat (cash):
Make sure your identity verification is complete.
Check that you haven’t exceeded your deposit limits. You can check deposit limits based on your identity verification status here.
Ensure your card or payment method supports international or crypto-related transactions.
Try another payment method if your current one is not working.
If you're depositing crypto:
Ensure you're sending a supported token on the BNB Chain.
Double-check that you're using the correct deposit address.
Confirm that the transaction was completed on the blockchain.
Avoid sending unsupported tokens or using the wrong network.