Follow these steps to seamlessly manage your customers' credits and subscription packages in the Wemu platform:
Adding Credits
Navigate to Customers
On your dashboard, click on the Customers tab.
Select Customer Profile
Find and click on the customer's name to open their detailed profile.
Add Credits
Click the Credits tab.
Select Add Credits.
Choose the appropriate Credit Product from the dropdown menu.
Enter the number of credits you wish to add.
Optionally, set an expiration date and link items.
Save Changes
Click Add to confirm and apply the credits to your customer’s account.
If the credit product is not available, add it by navigating to the Products component.
Adding Subscriptions
Navigate to Customers
Click the Customers tab from your dashboard.
Select Customer Profile
Choose the customer to whom you wish to assign a subscription.
Manage Subscription
Click on the Subscriptions tab within the customer's profile.
Click Add Subscription.
Select Subscription Plan
Choose the appropriate subscription plan from the dropdown menu.
Set the start date, duration, and frequency (monthly, quarterly, yearly).
Review and Confirm
Double-check the subscription details and billing information.
Click Confirm to activate the subscription.
If the subscription plan is not available, add it by navigating to the Products component.