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There's an issue/bug with the WCP site

How to report a technical issue or bug on the WCP website for prompt resolution.

Charlie avatar
Written by Charlie
Updated over 2 weeks ago

We appreciate your help in making our site better! If you encounter a potential bug or technical issue while using the WCP website, please send us the details so we can investigate and resolve it quickly.

To report an issue, please email our support team at:

To help us resolve the issue faster, please include the following details in your email:

  • Page/URL: The exact link (URL) of the page where the issue occurred.

  • Description: A detailed explanation of what went wrong and what you expected to happen.

  • Steps to Reproduce: The exact steps you took leading up to the issue (e.g., "Clicked 'Add to Cart', then clicked 'Checkout'").

  • Device/Browser: The type of device (desktop, mobile, tablet) and the web browser you were using (Chrome, Safari, Firefox, etc.).

  • Screenshots/Video (Optional): Attach any screenshots or screen recordings of the issue if possible.

The more information you provide, the faster we can find a fix!

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