If you have a WCP account
Sign in to your account on wcproducts.com
Click on your Profile Name
Go to My Orders
Select your order to view its current status
If you checked out as a guest
Search your inbox for your order confirmation email
If your order has shipped, you’ll receive a shipping confirmation email with tracking information
What do order statuses mean?
Processing / Unfulfilled
Your order is in our system and queued for fulfillment.Partially Fulfilled
Some items have shipped. Remaining items will ship separately.Fulfilled / Shipped
Your order has shipped and tracking is available.
Orders containing backordered or preordered items may remain in “Processing” until inventory arrives.
I can’t find my order — what should I do?
If you need help, contact us with:
Your order number (example:
#25-12345)The email address used at checkout
When should I contact support?
Please reach out if:
You were charged but never received an order confirmation
Tracking shows “delivered” but you didn’t receive the package
Your order is time-sensitive for a competition or event