Why did my expected ship date change?
ETAs can change due to:
Supplier production schedules
Freight or customs delays
High order volume
Inventory allocation
We share the most accurate estimate available, but exact dates are not guaranteed until tracking is created.
What does backorder or preorder mean?
Backorder: Item is currently out of stock and will ship when inventory arrives
Preorder: Item has not yet arrived or been released
How can I get the best ETA?
You can always check our stock status page
or
Contact us with:
SKU(s)
Order number
Shipping destination country
When should I contact support?
If you have a hard deadline or need alternative options, please reach out.