Getting Started

Virgil avatar Dan avatar
27 articles in this collection
Written by Virgil and Dan
Returns

Setup Your Returns in WeSupply: A Checklist

This article contains a video walkthrough & helpful links to help you build a meaningful return policy for you and your customers.
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Written by Virgil
Updated over a week ago

How to Setup My Return Reasons?

This article provides written documentation and a video tutorial to help you customize your return reasons in WeSupply!
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Written by Virgil
Updated over a week ago

How to Add Return Instructions for Your Customers in WeSupply?

Want to add a note for your customers to aid them during the return process? This article shows you how to easily add return instructions!
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Written by Virgil
Updated over a week ago

How to Setup a Return Window in WeSupply?

Need help setting up a return window? Wondering what happens if a customer is outside of the window? This article covers all that and more!
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Written by Virgil
Updated over a week ago

How to Setup a Return Logic in WeSupply?

Return logic is the key to having a truly flexible policy, & WeSupply lets you set up as many as you need! This article shows you how.
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Written by Virgil
Updated over a week ago

When Does the Return Window Start?

This article helps explain a little further about return windows. When do they start? The answer is simple!
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Written by Virgil
Updated over a week ago

How Do Return Rule Priorities Work in WeSupply?

Rule priorities are designed to keep your return policy flexible & intuitive! This article explains how they work & how to order them.
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Written by Virgil
Updated over a week ago

How Does the Approval of Returns Work in WeSupply?

WeSupply makes it easy for your customer service & warehouse teams to handle returns. This article explains how the approval process works.
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Written by Virgil
Updated over a week ago

How to Tag Products for Attribute Rules or Exclusions?

Tagging products doesn't actually occur in the WeSupply admin panel, but we walk through where, and how, in this article!
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Written by Virgil
Updated over a week ago