View, filter and export comments

How to view, filter and export team comments

Lauren Rolfe avatar
Written by Lauren Rolfe
Updated over a week ago

During the survey, when someone scores low on a question, they are asked to tell us more through second-level questions. They can also leave a comment to explain in more detail why they find that area of work challenging.

How to view comments

  1. Go to the Surveys menu

  2. Click on bar graph icon against your survey

  3. Scroll down to the Cognitive graph and click View team comments to view the comments made within each area of the 4C model. 

How to filter comments

If you want to view the comments made by a specific group of people, you can filter the comments by filtering the graphs. 

1. First, filter the report using the 5 filters at the top of the page. 

2. Click View team comments and you will only be able to see the responses from the people in your filtered view. 

For example if you applied the 'Team' filter so you were only viewing the Sales team's scores, the comments would filter to only include responses from members of the Sales team.

How to export comments

You can also export comments into an Excel spreadsheet. 

1. On the Reports page, click the blue 'Export Comments' button. 

If the report has been filtered, only the comments made by people in that view will be exported, along with the average scores. 

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