Understanding the percentages

What do the percentages mean and who is included in the scores?

Lauren Rolfe avatar
Written by Lauren Rolfe
Updated over a week ago

Under your coaching and wellbeing actions, you will find percentages which explain where the challenges lie within a particular area. This article explains where these percentages come from, and whose answers contributed to the scores. 

Where do the percentages come from?

The WeThrive survey asks you 16 questions covering the 16 areas of the 4C model

For the areas in which you scored lowest, the survey asks you 3-5 sub-questions to try and pinpoint how this area could be improved.

The lowest scoring areas for the group will be displayed in the coaching & wellbeing actions.

Example

An employee may score lowest on the Competence question. 

On the second page of the survey, they will be asked 3-5 sub-questions to find out what would help them feel more competent in their role. 

Competence will then appear in the coaching actions as a priority. 

Important note: Even if someone scores high across all areas, they will still be asked further sub-questions related to their lowest scores. 

What do the percentages mean? 

The percentages are determined by the answers given to the sub-questions e.g. someone who answers that they 'never' feel a certain way will show as 0% and someone who answers 'always' will display as 100%. 

For example, if some people score low on Headspace, they will be asked sub-questions about why they don't feel able to clear their heads. 

One of the sub-questions for Headspace is: 'We need somewhere to calm down or get some privacy sometimes'. 

If the average score given was between 70 and 100% it shows these people strongly feel that they need somewhere to go to clear their heads 

Remember: The higher the percentage, the more dominant the feeling. 

Whose answers contribute to the percentages? 

The top-level score for the area includes everyone who completed the survey in that view.

The percentages given in the extra feedback only include employees who were asked the sub-questions for that area, meaning only the employees who scored an area low are included in the percentage. 

The employees who scored the area as one of their highest, would not be asked any sub-questions so would not be included in the percentage. 

You can see how many people gave further insight in a particular area which gives you an idea of how many people it is affecting. 

Example

In the example below, Headspace is the top priority wellbeing action, with an overall score of 58%. 

65 people in the group scored Headspace as one of their lowest scoring areas, and were therefore asked the sub-questions around Headspace.

On average, the 65 people who gave further insight said '67% of the time they think the culture expects them to be busy continuously'. 

The same 65 people said that '64% of the time they don't have time to clear their head and feel they have to keep going'. 

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