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How to delete member information in bulk

Summary

Member information can be deleted in bulk. The deleted members will not be billed from the following month. Deleting a member will not change the past survey results.

Note

Please note the following points when deleting a member.

  • Once a member’s information is deleted, it cannot be restored.

  • An owner’s account cannot be deleted at once. (You will receive an alert in the following form)

If you want to delete an account, please delete the permissions from [Owner].

How to do it

  1. Click [BULK DELETION] on the upper right of the [Members] page.

  2. Follow the instructions on the screen to create a file and upload it.

  3. Confirm the deleted members, and click [Delete] at the bottom of the page.

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