Service: Wevox Admin
Who can access: Owner
Service function:
Describes how to update registered members of a group
You will need to update your Wevox data when your organization changes. If you have registered a department in your group, we recommend that you update it before you conduct the next survey.
Please note that employee data will be updated based on their e-mail addresses. If members' e-mail address have been changed, please change it manually on members page.
How to use
To change a group in bulk
1. Click [Members].
2. Select “Download Members' file” from the upper left of the screen.
3. On the [Download] page, click the Download button.
4. Click the downloaded file and rewrite the data.
5. Click [Bulk add/update by File] in the upper right corner of [Members] page.
6. Upload the file.
To change one person one at a time
1. Click [Members].
2. Search for the appropriate person and click on it.
3. Remove the group in the “Affiliated Group” by clicking x.
4. Click “+Add”, select a new group, and then click “confirm”.
5. Click "Save changes".
Cautionary Note
Even if a member is transferred, the score result of the past group will not change.
Please note that if the group name does not match perfectly, a new group will be created. *Half/full-size letters, and even spaces are considered different groups.
If you change groups in a batch, all data will be overwritten with the updated information. We recommend that you keep a backup of your original member data so that you can restore the original data.