To fully setup Adyen and get the most out of it with WhenThen there are a number of steps to complete

Connect Adyen

First connect Adyen to WhenThen using your API Keys

Configure Webhook

Next configure the webhook

Add Standard notification

  • Select merchant accounts

  • Under additional settings select all options

  • Add all events to send only events for

API PCI Payments role

Request the “API PCI Payments role” to be added by Adyen to your API Key https://www.adyen.help/hc/en-us/requests/new?ticket_form_id=360000705420

We can provide you with WhenThen AoC when you need to go live and submit to Adyen https://docs.adyen.com/development-resources/pci-dss-compliance-guide?tab=api_only_4#service-providers

Additional Data

Go to Developers → Additional Data and toggle on all fields

Auto Capture

Capture is controlled through your automation in our no-code canvas, for our system to work you need to turn off auto capture https://docs.adyen.com/online-payments/capture#manual-capture

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