My Order Is Pending Approval – When Will I Receive a Decision?
If your order status in the portal says Pending Approval, it means our team has not yet reviewed your application. All decisions are sent within 24 hours of placing an order.
How Will I Know If I Have Been Approved?
You will receive an email confirmation of your approval within 24 hours of placing your order—though most approvals happen much sooner.
If we need any additional information to process your application, we will reach out to you directly.
Why have I been declined?
We conduct a series of thorough checks before making final decisions on Whim subscription approvals. While we understand it can be disappointing, some applications may be declined. To maintain the integrity of our fraud prevention measures, we are unable to disclose specific details about our approval process.