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Troubleshooting when things are not working right
Troubleshooting when things are not working right
Updated over a week ago

If something isn't working right with your program, there are a few things you can do to help get it back in working order.

  1. Refresh the page 1-5 times

  2. Logout and log back in

  3. Restart

  4. Check internet connection

  5. Update Chrome

  6. Update Zoom

  7. Update your computer

  8. Make sure you don't have too many things running in the background. Close out of unneeded programs.

If you are still having troubles, send in a support ticket with as much information as possible. Screen shots/videos are super helpful.

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