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Business Onboarding (KYB): What to Expect

This article walks you through everything you need to know to onboard your company to Wickie.

Written by Marius Wickie Support

At Wickie, we take compliance seriously — because your security depends on it. As a Swiss-regulated platform supervised by SO-FIT, we follow strict AML/CFT standards for every business we onboard. Our KYB process is thorough, transparent, and designed to get your company up and running as smoothly as possible. Here's exactly what to expect.


Your Onboarding Journey at a Glance

Step

What Happens

Who Does It

1. Create your account

Register your company on Wickie and start the onboarding flow

Company representative

2. Company details

Provide basic information about your business — legal name, registration number, jurisdiction, business activity

Company representative

3. Ownership & control structure

Upload a signed ownership and control structure chart showing all shareholders, directors, and controlling persons

Company representative

4. Company documents

Submit the required corporate documents (see full list below)

Company representative

5. Personal KYC — UBOs & directors

Identified individuals complete personal identity verification

UBOs, executive directors, authorised signatories

6. Questionnaire

Complete a short compliance questionnaire about your business activity and source of funds

Company representative

7. Review

Wickie's compliance team reviews your application

Wickie team

8. Approval

Your account is approved — you're ready to buy, sell, and manage assets on Wickie 🎉

Wickie team

📋 We'll be in touch within 2 business days of receiving your application. Approval is typically completed within 5 business days after successful onboarding. If additional documents are required, the onboarding process may take longer.


Step-by-Step Details

Steps 1–2: Account & Company Details

Register at wickie.io and fill in your company's basic information. Make sure all details match your official registration documents exactly.


Step 3: Ownership & Control Structure

You'll need to provide a clear overview of who owns and controls the company. This must be submitted as a structure chart, signed by a director.

The chart should reflect:

  • all direct and indirect shareholders

  • all directors

  • all individuals with significant control or influence


Step 4: Company Documents

The documents required will depend on your legal entity type, ownership structure, and jurisdiction. For most standard companies, we'll ask for:

  • Certified or original Certificate of Incorporation (and Change of Name Certificate, if applicable)

  • Certified copy or original of the most recent Memorandum & Articles of Association

  • Certificate of Good Standing (COGS) or Certificate of Incumbency (COI) — issued within the last 3 months

  • Ownership & control structure chart, signed by a director

  • Proof of registered office

  • Source of wealth documentation for beneficial owners

  • Source of wealth documentation for the company

  • Latest audited financial statements

For shareholder entities (where a shareholder is itself a company), additional documents are needed to establish legal existence and beneficial ownership:

  • Registry Extract or Certificate of Good Standing

  • Certificate of Incorporation

  • Memorandum & Articles of Association

  • Register of Shareholders

  • Register of Directors

  • Ownership Structure Chart

ℹ️ Additional documents may be required depending on your legal entity type, ownership structure, and jurisdiction. Our team will let you know if anything else is needed.


Step 5: Personal KYC

Certain individuals connected to your company are required to complete full personal identity verification. Here's who that includes:

Ultimate Beneficial Owners (UBOs) Anyone who — directly or indirectly — holds 25%+1 shares or more, or more than 25% of voting rights, must complete personal KYC.

Individuals who fall below this threshold may still be required to verify if they exercise significant control, including by:

  • exercising voting control

  • having significant influence over management decisions

  • controlling the company through contractual arrangements or other ownership structures

  • acting as shadow directors or decision-makers

Executive Directors & Key Decision-Makers

Anyone who exercises executive authority, controls the business relationship, manages the account, or has authority over day-to-day operations.

Other Directors

We may request verification for additional directors.

Representatives & Authorised Signatories

Anyone acting on behalf of the company must complete personal KYC and provide proof of their authority, such as a Board Resolution, Power of Attorney, Authorisation Letter, Mandate documentation, or Corporate Resolution.


Steps 6–8: Questionnaire, Review & Approval

Once all documents and verifications are submitted, you'll complete a short compliance questionnaire covering your business activity and source of funds. After that, our compliance team takes over. Most applications are approved within 5 business days — if we need anything else, we'll reach out directly.


Businesses We're Unable to Onboard

Wickie is unable to onboard the following:

  • Shell companies

  • Unregistered associations or partnerships

  • Entities established in jurisdictions subject to international sanctions, EU restrictive measures, FATF blacklisting, or otherwise considered non-cooperative from an AML/CFT perspective

Wickie reserves the right to decline, restrict, suspend, or terminate any business relationship where sufficient AML/CFT assurance, transparency, or regulatory comfort cannot be obtained.


Questions?

Not sure what applies to your business? Reach out at support@wickie.io — our team is happy to help you navigate the process.

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