The Wingspan customer support team is available Monday through Friday 9am EST to 8pm EST for help. You can reach out anytime and we'll get back to you as soon as possible.
Email Support
You can reach out to us directly via email at support@wingspan.app.
In-app Support
Messages sent and received through our in-app support tool are also available in your email!
Our in-app support tool offers self-service solutions like documentation and AI and also allows you to connect directly with our team. After logging into Wingspan, click 'Contact Support'.
From there you can search our help center, ask a question, review previous conversations in the Messages tab and see the status of your ongoing requests in the Tickets tab.
Phone Support
We're expanding our team to help provide better phone support for everyone. Right now we're only able to offer scheduled call backs. The fastest way to receive support is through our in-app too.
You can request a call back from Wingspan at +1 855 216 7759. We'll do our best to find a time to connect that works for you.