1. What's the difference between a Seat, Team Member, and a Reviewer?
The new Team plan is a pay per seat model. Each Team Member occupies a seat.
Team Members are usually your colleagues or collaborators and will have their own profile in your team account. Depending on the permission levels they’re granted, they can upload, comment on, and edit media files. You can deactivate and reactivate Team Members at any time.
Reviewers are usually clients or anyone else invited to give feedback on your media. They will review files through emails or URLs sent by team members. Just like in your current plan, in the new Team plan you can still share assets with an unlimited amount of reviewers. And, most importantly, reviewers do not need a Wipster account to review and approve your content.
2. How is the new Team Plan subscription calculated?
Team Plans come with 250GB and then you are charged $22.50 per active Team Member. You can increase or decrease the number of active Team Members at anytime (from your Team Member tab) and the subscription total will automatically update (pro ration will apply).
You can also purchase additional storage in increments of 250GB for $12 per month.
Here's an example: You have three team members and you need 500GB of storage. What will it cost?
You'll pay $22.50 per team member which is $810 annually. Then, the additional 250GB of storage is $12 per month which is $144 annually. Your total subscription would be $954.
See the pricing table here.
3. Do I have to switch to the Team plan?
Nope! You can stay on your current plan. If you want to switch to team, but have concerns about pricing, reach out to us at email@example.com.
Additionally, it's important to note that if you cancel, your existing legacy plan will no longer be available to purchase.
4. If I stay on my Legacy plan, what new Team features will I not have?
In addition to Team's major storage boost starting at 250GB, there are many new features in Team that are not available in your Legacy plan, such as Dashboard and Flow. Dashboard gives you a personalized snapshot of everything happening in your account. Flow allows you to assign production stage labels to assets currently in progress.
You Legacy account will also no longer be updated when new upgrades occur.
5. What about the new Free plan?
The 5GB free plan is designed for creators early in the career or current Wipster users that want a separate account for their side hustles or personal projects. It's also useful to freelancers who don't need to use Wipster every day of the week. Sign up for a free plan here.
6. How do you switch?
Again, you don’t need to change plans. But if you're ready for more features and storage, go here to upgrade from your account and choose your team member amount. If you have any questions about switching, contact firstname.lastname@example.org