Introduction
Understanding the importance of timeliness in competitive pricing intelligence, our system incorporates real-time tracking of each data feed's generation and delivery status, enabling proactive management and immediate notification of any deviations from the expected deliveries, setting new standards in data delivery transparency and reliability.
Data Feed Delivery Metrics
On-Time Status
To easily track the punctuality of your data feeds, each delivery indicates whether your report was On-Time or Delayed. An "On-Time" report indicates that your report was delivered at or before the expected* schedule, whereas a "Delayed" indicates that your report was delivered after the expected schedule due to reasons such as network issues, that are often temporary.
*The Expected Delivery time includes the set On-Time Tolerance, which is the acceptable delay from the expected schedule.
In-Full Status
To further tailor our service to your needs, each delivery indicates whether your report was In-Full or Light. An "In-Full" report includes all the expected* competitive pricing data, whereas a "Light" report may contain only partial data due to various reasons such as page unavailability at the time of extraction.
*The amount of pricing data that is expected in a report is calculated using file size and the set In-Full Tolerance. Check “In-Full Logic” section for details.
On-Time and In-Full Rates
The On-Time and In-Full Rates are clear performance indicators that help you assess the effectiveness of your data feed service. They measure the percentage of deliveries that were both on time and complete, providing a clear snapshot of operational success, and enabling you to quickly identify trends or issues that need attention.
These rates might not be available to you. For more detailed information about your specific configuration, please contact our support team.
The On-Time and In-Full Rates are calculated using the following formulas:
On-Time (%) = Number of reports delivered On-Time / Total number of reports, in the time frame.
In-Full (%) = Number of reports delivered In-Full / Total number of reports, in the time frame.
The total number of reports displayed on the Data Feeds page for a given time frame includes all reports (Delivered, Failed and N/A), but reports that are not part of the data feed schedule configuration and marked as N/A are not considered in the On Time and In Full Rate calculations.
Data Feed Delivery Alerts
Setting up notifications for data feeds allows you to stay informed about the status and delivery of your data reports. Follow these steps to configure a data feed email alert notification within our system:
Navigate to the “Manage Notifications” page and hit the “Add Notification” button.
Select “Data Feed” in the notification type dropdown.
Select which data feed reports you’d like to receive notifications for.
Select when (which scenarios) you’d like to receive the notification.
Specify who should receive this notification and save it.
Please remember to verify the email addresses of the recipients to ensure they are correct and that the recipients are expecting to receive these notifications.
Examples
Each alert type serves a specific monitoring function and is crucial for different aspects of operational awareness and data management. You’ll start receiving these email alerts according to the preferences you set. Here are a couple of examples:
These email notifications will be sent to the specified recipients according to the preferences you set. You can change your notification preferences at any time.
Visualizing Configured Data Feeds
In the Price Intelligence system, Navigate to Settings → Data Feeds Settings page.
Data Feed Label: This an unique and descriptive name that helps you easily identify the specific data feed among others.
Expected Delivery Schedule (UTC): This is the schedule for when the data feed is expected to be delivered. This should align with the time you expect the data feed to be available to you after processing is complete.
On Time Tolerance: This is the set tolerance for the delivery time. If the delivery happens within this time frame after the Expected Delivery Schedule, it will still be considered on time. For example, a
15 minutestolerance means the report can be delivered up to 15 minutes after the Expected Delivery Schedule time.In Full Tolerance: This is the set percentage tolerance for how much lighter the data feed can be compared to the usual file size, considered the expected full data (see the “In-Full Logic” section for more details). For example, a
10% lightertolerance means the data feed can be delivered with up to 10% less data than expected and still be considered 'In Full'.
Please check if your data feed is correctly registered to avoid errors that may lead to wrong data feed delivery metrics and unnecessary alerts.
In-Full Logic
When you receive a report from our system, it is labeled either 'In Full' or 'Light' based on its completeness. This status is determined by the size of the actual file delivered compared to the expected file size. Our 'In Full' status calculation allows you to monitor if you’re consistently receiving the most comprehensive pricing data available for your decision-making needs.
The formula
The status of a report's completeness is calculated using the following formula:
If Actual File Size >= (Expected File Size - In Full Tolerance %) = In Full; else = Light.
Example: Let's assume the 'In Full Tolerance' is set to 10%, and the expected file size is 40.00MB. Reports with an actual file size of 36.00MB or larger are marked as 'In Full'. Any report smaller than 36.00MB is considered 'Light'.
Determining the Expected File Size
The Expected File Size is derived from the average size of the last successful reports within a 62-day window, with a maximum of 360 samples considered. We do not include the file size of the report currently being evaluated in this average.
Example of sample sizes based on the report frequency:
Hourly report: More than 1,000 samples, but only last 360 samples considered (~last 14 days)
Daily report: All last ~60 computed reports considered as samples.
Weekly report: All last ~8 computed reports considered as samples.
Monthly report: The last 2 computed reports considered as samples.
Note: Outliers in the data set are excluded to prevent distortion in calculating the Expected File Size. For new feeds with no historical data, we automatically consider the first delivery as 'In Full'.
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