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Reconciling Payouts

Guidance on using our payouts report for bookkeeping

Kunal Gupta avatar
Written by Kunal Gupta
Updated over a week ago

Visit your dashboard at https://withfriends.co/[your_organization_url]/dashboard

Then, go to Memberships > Reports > Payouts to view your upcoming payouts.

Payouts and Transfers are used interchangably: we will be consolidating to the word Payouts in the future, in order to match Stripe's decisions.

This is a list of your past and future known payouts from Withfriends.

The "transfer" number on the left will correlate to your bank statement line item, which will look like this:
WF #12345 - <ORGNAME>
Please note that transfers before 9/1/2019 may not have been labeled in this way.

  • Click Download All Transactions at the bottom to get a list of your full history on Withfriends

  • In the fifth column, click the report icon under Tier to see the overall event report for a tier.

  • In the third column, click the download icon to download a CSV of the transactions related to that payout. 

  • In the first column, click the zoom icon to examine any payout in detail.  This will bring you to a detail view of a payout, which matches the CSV download above.

Each detail view includes a special payout summary at the bottom, like this:

This can help you reconcile each payout in Quickbooks in the proper way.

Discrepancies

Note the discrepancy field.  In rare cases, the Total does not match the Total Paid, and the Discrepancy lists the difference.  The Total is a calculated column on what should have been paid to you given the related transactions, and the Total Paid is what actually appears in your bank line item.

The reason for discrepancy is most likely that you are running our advanced payouts beta feature, and we processed a refund after we already paid you out.  In those cases, a correction to this discrepancy will be listed in an upcoming membership payout as a "Correction."

Other times, the discrepancy represents a bug - in those extremely rare cases, we've already contacted you about it and given you the heads up.  Outside of mid-June 2019,  we know of no such cases.

Cheat Codes

Open your payouts dashboard:
https://withfriends.co/[your_organization_url]/payouts

Open your payouts dashboard with all discrepancies listed in one place:
https://withfriends.co/[your_organization_url]/dashboard:Report=Payouts,Section=Reports,Tab=Memberships,Reconcile_Transfers=All

(Please note that this can take 5 minutes to load.)

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