Where are my tickets?

What to do if you can't find your Withfriends tickets.

Kunal Gupta avatar
Written by Kunal Gupta
Updated over a week ago

The best way to get your tickets is to find your order confirmation email.  You can also check your Withfriends account online. 

If you still can't find your tickets, contact us at support@withfriends.co and ask us to resend them!

Search for an email from support@withfriends.co

Your tickets available as a PDF attachment.

If you have more than one email address, you may have used a different email to place your order. Check the email account for each to find your order confirmation.

Check your Withfriends dashboard

Here's a quick link to your events page
https://withfriends.co/dashboard/events

If you're not logged in, it'll ask you to sign in.

Enter the email address you used to register, and a password
If you don't have a password yet, you'll be asked to use a verification code instead.
You can also use Facebook to sign-in, but the email associated with Facebook might be different from the one you used to purchase this ticket, so that may not work.

Your tickets will be listed on the events dashboard after you're signed in. 

Click View Order on the event to download the PDF.

If you bought an Eventbrite ticket, check Eventbrite.

Sometimes, organizers on Withfriends are using an integration with Eventbrite. If you bought your ticket via Eventbrite, you should try the steps here:

https://www.eventbrite.com/support/articles/en_US/Troubleshooting/where-are-my-tickets?lg=en_US

Thank you for using Withfriends!

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