All Collections
For Shopify merchants
Identify active members in Shopify for integration with Klaviyo and other tools
Identify active members in Shopify for integration with Klaviyo and other tools

Here's how you can identify membership status in your Shopify customer records

Kunal Gupta avatar
Written by Kunal Gupta
Updated over a week ago

To offer members additional perks and integrate them with your other apps and communications, you'll need to identify them in your Shopify customer records.

Identification

Withfriends synchronizes membership status of your customers using the customer tag feature on Shopify.

The name of the tag is the name of your membership tier on Withfriends. We also add the "Withfriends" tag to all members.

The tag is added when the member joins (or when they receive a gift membership), and a customer record is created in your shop if one did not already exist.

The tag is removed when the membership ends. Note that this is not when the membership is canceled, but when the membership has reached the end of its final period.

Integration with Klaviyo

Here's how to create an Active Subscribers segment in Klaviyo.

You can make segments for specific tiers using the same method.

Please see this article for more guidance:

Did this answer your question?