What is the Pause Discount?
At Withfriends, we believe in fairness and flexibility. That's why we've introduced the Pause Discount - a feature that prorates your members' payments when they pause their membership.
How Does It Work?
When a member pauses their subscription, we calculate the value of the services they've paid for but won't receive during the pause. This amount is then credited back to them as a discount on their next payment. It's our way of ensuring that your members always get exactly what they pay for.
Real-Life Examples:
Weekly Shipments Scenario:
A member pays $100 on August 1st for weekly shipments.
They receive one shipment worth $25 and pause on August 5th, resuming on September 15th.
Upon resuming, their next charge (on the unpause date) will be only $25, thanks to a Pause Discount of $75.
Monthly Shipments Scenario:
A member pays $100 on August 5th for their next shipment scheduled on September 1st.
They pause on August 6th and resume on September 15th.
Upon resuming, they won’t pay anything for the next month's shipment, as the Pause Discount of $100 covers it. Their August 5th payment will be applied to the October 1st shipment.
Why This Matters:
This system ensures your members feel valued and fairly treated, especially when life's unpredictability calls for a pause in their subscription. It's a win-win: members appreciate the flexibility and fairness, boosting their loyalty and trust in your service.