Onsite Ticketing

How to take cards, cash, and keep everything streamlined on Withfriends

Joe Ahearn avatar
Written by Joe Ahearn
Updated over a week ago

In addition to selling tickets online on Withfriends, you may also want to collect cash or swipe cards for ticketing payments onsite. There are many Event Organizers using Withfriends that do this, like Spectacle Theater (Cash) or Bluestockings Bookstore (Square).

Every piece of technology is excellent when used for exactly its' designed purpose, and quite clumsy when used for anything else. Because of this, we always recommended identifying your key needs agnostic of a platform, and then putting together the toolkit that best achieves that aim. This guide is a brief overview of the types of needs you might have as an Events Organizer that also needs to charge for tickets, concessions, merch, or other products onsite, and describes strategies for how to achieve this using Withfriends and Square (for collecting card payments) or Cash. There are many other tools you could use, like Venmo/Paypal or Shopify Pro, for example, that might serve specific use cases better, but those would be iterations of this guidance.

Need

Integrate

Withfriends

(Advance)

Square
(Onsite)

Cash/Venmo

(Onsite)

Focus

-

Memberships
(via Events)

Onsite Retail

Simplest

Website

-

Embedded
Checkout
or
Link to Profile

Online Retail

-

Point of Sale
(Cards, Inventory, etc)

-

Advanced
Tickets

Onsite
Tickets
+ Merch, Concessions
+
Online Retail

-

Tickets Advance

-

Simple, easy ticketing tools

Only options:
Appointments
Non-Physical

None well designed for check-in/notifications/etc

-

Capacity x Event

Zapier

Automated

Check WF

Check WF

Staff
Check-In

-

Staff iPad
(or their own devices)

Upon Sale

Upon Sale

Finance

Reports

Zapier

Advanced Tickets

Onsite

Tickets

Manual Entry

Sales x
Event

Zapier

Dashboard
Reports

Sales x Date
Reports

Manual Entry

Newsletter

Zapier

Check-out

If entered

Paper List

Member Upsell
+

Donations

-

Automated in

Checkout

Receipt
-
QR onsite (bathrooms, retail, etc)

Staff says it :)

-

Customize Receipt
(Text)

Staff says it :)

Conversion

Reports

-

Dashboard

Manual?

Manual?

Testimonials

-

Dashboard

Reviews...?

-

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