Overview
If you receive a "Membership Expired" message when accessing VCP Pricing, even though your VCP membership is still active, you can refresh your VCP connection from within Mascot to re-establish the connection and resume syncing your VCP pricing.
How to Resync
Open any item with VCP Pricing.
Click VCP Pricing > Resync Membership.
Wait a few minutes for the sync to complete.
Refresh the page and check if VCP pricing appears.
If Resync Doesn't Work
Click the Delete Key.
Click Connect VCP.
Complete the VCP login if prompted.
Wait for the message: "This item is currently syncing with VCP. Please check back in a few minutes."
Refresh the page after a few minutes.
Tips
VCP pricing is only supported for graded cards.
You may be prompted to sign in to your VCP account again and reconnect it to Mascot.
Syncing may take a few minutes to complete.
If the issue persists after reconnecting your VCP account, please contact Support so we can investigate further.