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OEA-Requesting a Buzz report for user activity
OEA-Requesting a Buzz report for user activity

This article shows Online Education Advisors how to request a Buzz report for user activity

Sue Soltis avatar
Written by Sue Soltis
Updated over 9 months ago

Buzz User Activity Report

The Buzz user activity report displays the following information:

  • User ID - Buzz user ID

  • First Name

  • Last Name

  • Reference - Genius student ID

  • Login - includes the date and time

  • Logout - includes the date and time

  • Time in System (Seconds)

  • Time in System (hh:mm:ss)

Process for Requesting a Report

Click here to access the WIU eAcademy Help Desk Ticket System.

Click Live Chat to open the message window, and then click I need help!

After responding to the Help Desk prompts for your email address, name, role, and system, include the following information in your request.

  1. The LMS (platform) name: Buzz

  2. The report type: User Activity

  3. Start and End Dates of the reporting period

  4. The student name(s)

The Help Desk staff will create and email the report to the Online Education Advisor (OEA) within the time frame listed below.

Report Type

Student List Size

Turnaround Time

Buzz User Activity

Limited (1-20 students)

1-2 business days

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