Ghost orders are almost non-existent. Guests know that what you order online is registered and they agree to the general terms and conditions that include a payment obligation.
To completely avoid ghost orders, you can set up GPS protection in the Woby portal in two steps, which prevents guests from ordering food and drinks outside your catering establishment.
Step 1
Login to the Woby portal via www.portal.woby.nl and click on Edit according to the screenshot below.
Step 2
Check Use GPS lock and enter the number of metres as per the screenshot below.
Note, don't forget to click Save.