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Why am I not seeing my Intro or Outro?

Not seeing your opener or closer in the real time preview? Here's why!

Guy Guberg avatar
Written by Guy Guberg
Updated over 2 years ago

To keep each video consistent and on brand, some companies will add an intro and/or outro.

(If you have not added this to your account already, please work with your CSM or the Support team to get these hard coded into your account.)

In order to view your intro/outro, click on "preview and produce." From there you can take a sneak peak to see how things look either go back into your editing window to make changes or produce it for your fully rendered version!

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