Account
Resources for general account settings, security and recovery.
General
General account information
Acceptable Documents for Proof of AddressInstructions for acceptable proof of address documents, including requirements, accepted types, and details on what is not accepted.
Acceptable Documents for Proof of IdentityInstructions for acceptable proof of identity documents, including requirements for photos, readability, condition, validity, and format.
Acceptable Documents for Source of FundsInstructions for acceptable proof of source of funds documents, including types, requirements, and details on necessary documentation.
Account Verification (KYC)KYC means 'Know Your Customer" and it is a standard process that is a requirement for licensed gambling companies.
Can I change my email address?We understand that unexpected issues can arise with email access, and we are here to assist you the best way we can, we suggest that you follow these two steps:
Can I have more than one account?You may have only one personal account.
Self Exclusion and Account ClosureHow to close your account
Security & Privacy
Security & Privacy
Can I use a VPN?Is Wolf.io casino VPN friendly?
How can I clear Cache & Cookies?
How can I secure my account?
How do I reset my password?How to reset your password
How do I set up 2FA?Securing your account with 2FA
Verifying your emailHow to link your email to your Wolf.io account