Managing Woodpecker Account

What can you find in Settings and the instruction on how to delete or pause your account.

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13 articles in this collection
Written by Weronika Wróblewska

What can you find in General settings?

'General settings' is a place where you can set all the basic information that you need for sending and receiving emails.
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Written by Weronika Wróblewska
Updated over a week ago

How can I change my email login address?

Instruction how to change your login to Woodpecker account
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Written by Weronika Wróblewska
Updated over a week ago

How can I change my password?

Changing the password of your Woodpecker account is quick and easy.
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Written by Weronika Wróblewska
Updated over a week ago

Resetting password

Sometimes it may happen that you forget your password. Here's the instruction on how to reset it.
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Written by Weronika Wróblewska
Updated over a week ago

Getting Add-ons on Marketplace

Marketplace is where you should go every time you feel like you need an additional slot or you want to purchase one of our add-ons.
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Written by Weronika Wróblewska
Updated over a week ago

Adding and removing slots

Slots are placeholders for your email addresses which you can use for running a campaign in Woodpecker.
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Written by Weronika Wróblewska
Updated this week

Managing your Team

If there are people in your company that deal with prospecting and cold outreach, you can add more users to yours Woodpecker account.
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Written by Weronika Wróblewska
Updated over a week ago

Multiple accounts under one login

Managing more than one account or agency under the same login is possible and here you’ll find a tutorial on how to make that happen.
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Written by Weronika Wróblewska
Updated over a week ago

What is the difference in admin, user, and client roles?

An article providing an overview of the roles available in our App. Find out which one has which privileges to operate in Woodpecker.
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Written by Weronika Wróblewska
Updated over a week ago

Can I transfer my data to another user account?

Unfortunately, transferring data between two different Woodpecker accounts or merging various accounts into one is not possible.
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Written by Weronika Wróblewska
Updated over a week ago

How can I upgrade my account?

TL;DR Since we do not operate on pricing plans, upgrading your account can be done by purchasing any of our add-ons.
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Written by Weronika Wróblewska
Updated over a week ago

Deleting account

If you wish to delete your account you can do it from the Billing section of your account.
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Written by Weronika Wróblewska
Updated over a week ago

Pausing account

In order to keep your profile and all data for later use, you can have your account paused.
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Written by Weronika Wróblewska
Updated over a week ago