Campaigns

Campaign statuses in Woodpecker App

While browsing Woodpecker App, you saw one of the statuses of our campaigns, such as Running, Completed, Paused, Stopped, Draft, or Edited.

Written by Weronika Wróblewska
Updated over a week ago

How to use Folders to manage campaigns

Folders have been created to help you manage your existing and future campaigns.

Written by Weronika Wróblewska
Updated over a week ago

How to use the email editor?

Have you ever wondered how to change a font in your email copy or underline the most important info? Here's how to use our email editor.

Written by Weronika Wróblewska
Updated this week

How to use our custom fields (snippets)?

Custom fields – or snippets, as we call them, give your message a human touch and let you personalize your emails.

Written by Weronika Wróblewska
Updated over a week ago

Emails will not send due to curly brackets

Sometimes after hitting the RUN or RESUME button, you will get an error message about curly brackets.

Written by Weronika Wróblewska
Updated over a week ago

How can I change the font type, size and color in my email?

In Woodpecker, you can decide on the way your text looks. Change the font type and the size of it while editing a campaign.

Written by Weronika Wróblewska
Updated over a week ago

How to set delivery time and timezone

Once you composed your cold email campaign, you can set the Delivery time for all emails.

Written by Weronika Wróblewska
Updated over a week ago

How to schedule emails using your prospect's timezone

Select the option 'Use prospect's timezone if available' in campaign, and Woodpecker will schedule your emails in your prospects' timezones.

Written by Weronika Wróblewska
Updated over a week ago

How to customize step in preview?

Step customization allows you to tailor your message from the preview level.

Written by Weronika Wróblewska
Updated over a week ago

How to use snippet labels?

To better customize your prospects list, you can use snippet labels. Thanks to that, you get custom snippet names for the whole company.

Written by Weronika Wróblewska
Updated over a week ago

Sending follow-ups as a separate message

Persistence and patience are an important part of cold emailing. That's why you should add follow-ups to your first opening message.

Written by Weronika Wróblewska
Updated over a week ago

How to set up the delay between follow-ups?

For each of the follow-ups, set the number of hours or days to wait before sending. This relates to the time the previous email was sent.

Written by Weronika Wróblewska
Updated over a week ago

How to use Call and SMS tasks?

Call and SMS Tasks are the kind of Manual Tasks that you can use to create a multichannel sequence within your campaign.

Written by Weronika Wróblewska
Updated over a week ago

How to use Woodpecker mobile app?

Resolve your call-tasks directly from phone by simply calling your prospects, thanks to Woodpecker Mobile App.

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Updated over a week ago

What is a condition?

A condition defines the action your prospect takes, which triggers the next email from your sequence to be sent.

Written by Weronika Wróblewska
Updated over a week ago

How do conditions work?

If-campaigns — campaigns with conditions — give you more freedom to create follow-up sequences determined by a chosen criterion.

Written by Weronika Wróblewska
Updated over a week ago

How to set up a task-based condition

Set up a campaign with a task-based condition and send even more personalized messages to those prospects, for whom you’ve completed a task.

Written by Weronika Wróblewska
Updated over a week ago

How to set up a snippet-based condition

Base your condition on our custom fileds and boost your deliverability by creating more custom emails.

Written by Weronika Wróblewska
Updated over a week ago

How to set up an open-based condition

Set up campaigns with an open-based condition and send more personalized messages to those who opened your message.

Written by Weronika Wróblewska
Updated over a week ago

How to set up a click-based condition

Set up campaigns with a click-based condition and send more personalized messages to those who clicked on a link in your email.

Written by Weronika Wróblewska
Updated over a week ago

How to add Manual Task to the campaign?

Manual Tasks allow you to add certain actions to your campaign to improve your workflow and your prospects management in Woodpecker.

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Updated over a week ago

What happens if I forget to do my task?

Once your campaign will reach a step with certain tasks you can either mark it as ‘done’ or ‘ignored’ in a set time period

Written by Weronika Wróblewska
Updated over a week ago

How to use LinkedIn Tasks?

LinkedIn Tasks are our new kind of Manual Tasks which you can use to create a multichannel sequence within your campaign.

Written by Weronika Wróblewska
Updated over a week ago

A/B Testing: FAQ

Why should you test your campaign, how to quickly check if the campaign was A/B tested, how to turn off the sending email version.

Written by Weronika Wróblewska
Updated over a week ago

How to carry out an A/B test?

Test different elements of your email, measure their performance, create your future email campaigns based on what's working and what’s not.

Written by Weronika Wróblewska
Updated over a week ago

Guide to tracking open rates in Woodpecker

Opened email tracking is a function that lets you know if the email you have sent to the recipient was opened, or not.

Written by Weronika Wróblewska
Updated over a week ago

Adding tracked links in Woodpecker

Adding links in Woodpecker is pretty easy. When it comes to the tracked links, however, there are some useful rules to follow.

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Updated over a week ago

Why we do not recommend link tracking

Link tracking is great for knowing who clicked the link in your emails. However, it might negatively affect the deliverability

Written by Weronika Wróblewska
Updated over a week ago

How to set up Custom Tracking Domains

Emails sent through Woodpecker from your mailbox will use your own domain for tracking unsubscribes, email opens and/or link clicks.

Written by Weronika Wróblewska
Updated this week

How to use custom tracking links for prospects

You need two ingredients for that: a prospect database containing the custom links, and correctly edited email copy that uses them.

Written by Weronika Wróblewska
Updated over a week ago

How to add attachments to my emails?

TL;DR There's no possibility to add attachments to your campaign but there's a workaround to this by adding URL to your campaign.

Written by Weronika Wróblewska
Updated over a week ago

How to include an image in my email?

In Woodpecker there are two options for including an image – you can add the picture to your copy in the campaign or to your signature.

Written by Weronika Wróblewska
Updated over a week ago

Where do I get the URL for my image from?

To generate the URL (a static link to your image) you need to upload it to a hosting service.

Written by Weronika Wróblewska
Updated over a week ago

Is there a way to add a PDF to a campaign?

To do so, first, upload your file to the cloud storage and then add a link (URL) to a campaign in Woodpecker.

Written by Weronika Wróblewska
Updated over a week ago

Video - Can I add it to my campaign?

The proper video cannot be added to the email copy in Woodpecker. If you need to include a video, it has to be converted to GIF first.

Written by Weronika Wróblewska
Updated over a week ago

Campaign stopped after upgrading my account

Sometimes, after an account upgrade, you may come across a campaign being stopped. Learn about the reason for this happening.

Written by Weronika Wróblewska
Updated this week

Is my campaign actually running?

Sometimes you set a campaign and Woodpecker shows it as “running”, but there seems to be something wrong.

Written by Weronika Wróblewska
Updated over a week ago

What does the "To Check" tab mean?

This tab informs you that we paused sending emails to some of your prospects.

Written by Weronika Wróblewska
Updated over a week ago

How to check if my campaign is sending emails - sent stats

Sometimes the campaign is running but you’re not sure if the emails are being sent because the stats haven't been updated.

Written by Weronika Wróblewska
Updated over a week ago

My campaign is running, but emails are not being sent

You've noticed your campaign is running but it hasn't sent any message? Check if your email account is properly connected to Woodpecker.

Written by Weronika Wróblewska
Updated over a week ago

My campaign stops sending emails for a few days, why?

Sometimes you might experience a situation when the follow-ups are not being sent, even though you would expect them to.

Written by Weronika Wróblewska
Updated over a week ago

How to fix the missing snippet issue?

Any missing snippet for a prospect will be visible in the “To Check” tab. A prospect is given the PAUSED status, which stops the sending.

Written by Weronika Wróblewska
Updated this week

Campaign is marked as completed too early

Woodpecker campaigns are displayed as Completed if there are no more emails in the sending queue.

Written by Weronika Wróblewska
Updated over a week ago

Error while sending a campaign

Campaign errors are here to alarm you every time something’s not right with your email account and campaigns are not being sent.

Written by Weronika Wróblewska
Updated over a week ago

Campaign error: IMAP authentication failed

Woodpecker couldn't authenticate your IMAP server, thus checking your incoming replies has been paused.

Written by Weronika Wróblewska
Updated over a week ago