Go to Woodpecker
All Collections
Campaigns
Campaigns
How to create and run successfull campaign using our features.
46 articles in this collection
Written by
Weronika Wróblewska
Campaign statuses in Woodpecker App
While browsing Woodpecker App, you saw one of the statuses of our campaigns, such as Running, Completed, Paused, Stopped, Draft, or Edited.
Written by
Weronika Wróblewska
Updated this week
How to use Folders to manage campaigns
Folders have been created to help you manage your existing and future campaigns.
Written by
Weronika Wróblewska
Updated over a week ago
Creating and Editing the Campaigns
How to use the email editor?
Have you ever wondered how to change a font in your email copy or underline the most important info? Here's how to use our email editor.
Written by
Weronika Wróblewska
Updated over a week ago
How to use our custom fields (snippets)?
Custom fields – or snippets, as we call them, give your message a human touch and let you personalize your emails.
Written by
Weronika Wróblewska
Updated over a week ago
Emails will not send due to curly brackets
Sometimes after hitting the RUN or RESUME button, you will get an error message about curly brackets.
Written by
Weronika Wróblewska
Updated over a week ago
How can I change the font type, size and color in my email?
In Woodpecker, you can decide on the way your text looks. Change the font type and the size of it while editing a campaign.
Written by
Weronika Wróblewska
Updated over a week ago
How to set delivery time and timezone
Once you composed your cold email campaign, you can set the Delivery time for all emails.
Written by
Weronika Wróblewska
Updated over a week ago
How to schedule emails using your prospect's timezone
Select the option 'Use prospect's timezone if available' in campaign, and Woodpecker will schedule your emails in your prospects' timezones.
Written by
Weronika Wróblewska
Updated over a week ago
How to customize step in preview?
Step customization allows you to tailor your message from the preview level.
Written by
Weronika Wróblewska
Updated over a week ago
How to use snippet labels?
To better customize your prospects list, you can use snippet labels. Thanks to that, you get custom snippet names for the whole company.
Written by
Weronika Wróblewska
Updated over a week ago
Follow-ups
Sending follow-ups as a separate message
Persistence and patience are an important part of cold emailing. That's why you should add follow-ups to your first opening message.
Written by
Weronika Wróblewska
Updated over a week ago
How to set up the delay between follow-ups?
For each of the follow-ups, set the number of hours or days to wait before sending. This relates to the time the previous email was sent.
Written by
Weronika Wróblewska
Updated over a week ago
Advanced Campaigns
How to use Call and SMS tasks?
Call-Tasks are our new kind of Manual Tasks which you can use to create a multichannel sequence within your campaign.
Written by
Weronika Wróblewska
Updated yesterday
How to use Woodpecker mobile app?
Resolve your call-tasks directly from phone by simply calling your prospects, thanks to Woodpecker Mobile App.
Written by
Weronika Wróblewska
Updated over a week ago
What are Advanced Campaigns?
Advanced campaigns are a set of features for users who want to create more complex email sequences using conditions, tasks, and A/B testing.
Written by
Weronika Wróblewska
Updated over a week ago
What is a condition?
A condition defines the action your prospect takes, which triggers the next email from your sequence to be sent.
Written by
Weronika Wróblewska
Updated over a week ago
How do conditions work?
If-campaigns — campaigns with conditions — give you more freedom to create follow-up sequences determined by a chosen criterion.
Written by
Weronika Wróblewska
Updated over a week ago
How to set up a task-based condition
Set up a campaign with a task-based condition and send even more personalized messages to those prospects, for whom you’ve completed a task.
Written by
Weronika Wróblewska
Updated over a week ago
How to set up snippet-based condition
Base your condition on our custom fileds and boost your deliverability by creating more custom emails.
Written by
Weronika Wróblewska
Updated over a week ago
How to set up an open-based condition
Set up campaigns with an open-based condition and send more personalized messages to those who opened your message.
Written by
Weronika Wróblewska
Updated over a week ago
How to set up a click-based condition
Set up campaigns with a click-based condition and send more personalized messages to those who clicked on a link in your email.
Written by
Weronika Wróblewska
Updated over a week ago
How to add Manual Task to campaign?
Manual Tasks allow you to add certain actions to your campaign to improve your workflow and your prospects management in Woodpecker.
Written by
Weronika Wróblewska
Updated over a week ago
What happens if I forget to do my task?
Once your campaign will reach a step with certain tasks you can either mark it as ‘done’ or ‘ignored’ in a set time period
Written by
Weronika Wróblewska
Updated over a week ago
How to use LinkedIn Tasks?
LinkedIn Tasks are our new kind of Manual Tasks which you can use to create a multichannel sequence within your campaign.
Written by
Weronika Wróblewska
Updated over a week ago
A/B Testing: FAQ
Why should you test your campaign, how to quickly check if the campaign was A/B tested, how to turn off the sending email version.
Written by
Weronika Wróblewska
Updated over a week ago
How to carry out an A/B test?
Test different elements of your email, measure their performance, create your future email campaigns based on what's working and what’s not.
Written by
Weronika Wróblewska
Updated over a week ago
Email Tracking
Guide to tracking open rates in Woodpecker
Opened email tracking is a function that lets you know if the email you have sent to the recipient was opened, or not.
Written by
Weronika Wróblewska
Updated over a week ago
Adding tracked links in Woodpecker
Adding links in Woodpecker is pretty easy. When it comes to the tracked links, however, there are some useful rules to follow.
Written by
Weronika Wróblewska
Updated over a week ago
Why we do not recommend link tracking
Link tracking is great for knowing who clicked the link in your emails. However, it might negatively affect the deliverability
Written by
Weronika Wróblewska
Updated over a week ago
How to set up Custom Tracking Domains
Emails sent through Woodpecker from your mailbox will use your own domain for tracking unsubscribes, email opens and/or link clicks.
Written by
Weronika Wróblewska
Updated yesterday
How to use custom tracking links for prospects
You need two ingredients for that: a prospect database containing the custom links, and correctly edited email copy that uses them.
Written by
Weronika Wróblewska
Updated over a week ago
Attachments
How to add attachments to my emails?
TL;DR There's no possibility to add attachments to your campaign but there's a workaround to this by adding URL to your campaign.
Written by
Weronika Wróblewska
Updated over a week ago
How to include an image in my email?
In Woodpecker there are two options for including an image – you can add the picture to your copy in the campaign or to your signature.
Written by
Weronika Wróblewska
Updated over a week ago
Where do I get the URL for my image from?
To generate the URL (a static link to your image) you need to upload it to a hosting service.
Written by
Weronika Wróblewska
Updated over a week ago
Is there a way to add a PDF to a campaign?
To do so, first, upload your file to the cloud storage and then add a link (URL) to a campaign in Woodpecker.
Written by
Weronika Wróblewska
Updated over a week ago
Video - Can I add it to my campaign?
The proper video cannot be added to the email copy in Woodpecker. If you need to include a video, it has to be converted to GIF first.
Written by
Weronika Wróblewska
Updated over a week ago
Campaign Errors
Campaign stopped after upgrading my account
Sometimes, after an account upgrade, you may come across a campaign being stopped. Learn about the reason for this happening.
Written by
Weronika Wróblewska
Updated over a week ago
Is my campaign actually running?
Sometimes you set a campaign and Woodpecker shows it as “running”, but there seems to be something wrong.
Written by
Weronika Wróblewska
Updated over a week ago
What does the "To Check" tab mean?
This tab informs you that we paused sending emails to some of your prospects.
Written by
Weronika Wróblewska
Updated over a week ago
How to check if my campaign is sending emails - sent stats
Sometimes the campaign is running but you’re not sure if the emails are being sent because the stats haven't been updated.
Written by
Weronika Wróblewska
Updated over a week ago
My campaign is running, but emails are not being sent
You've noticed your campaign is running but it hasn't sent any message? Check if your email account is properly connected to Woodpecker.
Written by
Weronika Wróblewska
Updated over a week ago
My campaign stops sending emails for a few days, why?
Sometimes you might experience a situation when the follow-ups are not being sent, even though you would expect them to.
Written by
Weronika Wróblewska
Updated over a week ago
How to fix the missing snippet issue?
Any missing snippet for a prospect will be visible in the “To Check” tab. A prospect is given the PAUSED status, which stops the sending.
Written by
Weronika Wróblewska
Updated over a week ago
Campaign is marked as completed too early
Woodpecker campaigns are displayed as Completed if there are no more emails in the sending queue.
Written by
Weronika Wróblewska
Updated over a week ago
Error while sending a campaign
Campaign errors are here to alarm you every time something’s not right with your email account and campaigns are not being sent.
Written by
Weronika Wróblewska
Updated over a week ago
Campaign error: IMAP authentication failed
Woodpecker couldn't authenticate your IMAP server, thus checking your incoming replies has been paused.
Written by
Weronika Wróblewska
Updated over a week ago