Managing Prospects | Woodpecker.co Help Center

Adding prospects to Woodpecker

After you create your prospects list, it's time to add it to Woodpecker.

Written by Weronika Wróblewska
Updated over a week ago

How to contact prospects that didn't respond?

You can contact non-responsive prospects by importing them to a new campaign, or updating the old one. Learn how to do it from this article.

Written by Weronika Wróblewska
Updated over a week ago

Our CSV and Excel file guide - importing prospects

If you wish to upload the database from a file, you can do it using a .csv, .xls or .xlsx extension.

Written by Weronika Wróblewska
Updated this week

How many prospects can I add to Woodpecker?

You can add a maximum of 20,000 prospects to a single campaign. Though such a big number isn't recommended. Why?

Written by Weronika Wróblewska
Updated over a week ago

How to remove prospects from Woodpecker?

If you need to remove prospects, you can do it by either removing some prospects from a campaign or deleting them from the main base.

Written by Weronika Wróblewska
Updated over a week ago

Duplicates - adding already existing prospects to a new campaign

Woodpecker automatically detects the duplicates – contacts who have already been added to the Prospects database.

Written by Weronika Wróblewska
Updated over a week ago

Bulk tagging & untagging prospects

Speed up your workflow with bulk tagging. Use it to manage your prospects more effortlessly.

Written by Weronika Wróblewska
Updated over a week ago

How to bulk change the status?

Bulk actions allow you to update the data of multiple prospects at once.

Written by Weronika Wróblewska
Updated over a week ago

How does detecting timezone work

Detecting the prospect's timezone works only if the column "Country" is filled in.

Written by Weronika Wróblewska
Updated over a week ago

Prospects Statuses

What does the STATUS of a prospect mean?

You have probably seen the STATUS somewhere in Woodpecker. Each and every prospect in Woodpecker has some status value assigned to them.

Written by Weronika Wróblewska
Updated over a week ago

What does NONRESPONSIVE mean?

Your prospects are automatically marked as NONRESPONSIVE when they don't respond to you within the time you set for a particular campaign.

Written by Weronika Wróblewska
Updated over a week ago

Bounced and Invalid: what's the difference?

"Invalid" is an email address that has been verified by the system and bounced email couldn't be delivered and is returned to the sender.

Written by Weronika Wróblewska
Updated over a week ago

Replies

What happens when a prospect replies to my email?

Status of these prospects' changes to RESPONDED and the sequence of follow-ups for these prospects stops.

Written by Weronika Wróblewska
Updated over a week ago

What happens if a prospect sets an autoresponder?

Woodpecker recognizes most replies sent by autoresponders and will change your prospect's status to 'Autoreplied'.

Written by Weronika Wróblewska
Updated over a week ago

What happens if a prospect replies from another email address?

When a prospect replies to your cold email from an address different from the one in your prospects list Woodpecker will detect it.

Written by Weronika Wróblewska
Updated over a week ago

Unsubscribe

How to include the unsubscribe link (opt-out)?

When your prospect clicks the link your prospect's status is changed to OPT-OUT and the #UNSUBSCRIBED tag is added to your prospect's data.

Written by Weronika Wróblewska
Updated over a week ago

How to find the prospects who have unsubscribed? (#UNSUBSCRIBED tag)

To let you find the prospects who have unsubscribed from your mailing list, we have introduced the #UNSUBSCRIBED tag and the status OPT-OUT.

Written by Weronika Wróblewska
Updated over a week ago

Blacklisting

How does blacklisting domains work?

You can blacklist whole domains in Woodpecker, to make sure all the addresses from those chosen domains will never get any emails from you.

Written by Weronika Wróblewska
Updated over a week ago

How to blacklist a domain?

Safety tab feature blocks the outgoing mail. Add the domains of the companies you don't want to contact ever.

Written by Weronika Wróblewska
Updated over a week ago

How to Blacklist multiple prospects (bulk update)

In order to prevent multiple email addresses (not domains) from being contacted, you can change their status to BLACKLISTED.

Written by Weronika Wróblewska
Updated over a week ago

Blocked correspondence vs Safety tab - what's the difference?

Woodpecker has those two security features which prevent our users from sending or receiving unwanted emails.

Written by Weronika Wróblewska
Updated over a week ago

Intrest Level

How to use interest level?

The interest level is a feature we introduced so you could easily mark answers to your campaign right in Woodpecker Inbox.

Written by Weronika Wróblewska
Updated over a week ago

Exporting interest level

Using interest level helps you check your prospects' engagement level. Read on to learn how to export this data.

Written by Weronika Wróblewska
Updated over a week ago

How to use AI-powered Interest Level?

AI-powered Interest Level automatically analyzes English-language replies from prospects and determines a prospect's interest level.

Written by Weronika Wróblewska
Updated over a week ago