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I asked for the wrong kind of key, what can I do?
I asked for the wrong kind of key, what can I do?

What to do if you have the wrong key or an unfunctional one

Erich Schuler avatar
Written by Erich Schuler
Updated over a week ago

Unfortunately, once you've received a code, there isn't anything we can do. We can't verify if a code has been used, so we don't allow creators to return codes.

If you want to swap it for a code on a different platform, you'll have to talk to the publisher and work things out with them. Feel free to CC us on that email at hello@woovit.com so we know if they're unable to assist.

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