If you've been charged and wish to request a refund, please follow these steps:
1. Review the refund policy
Word Spinner offers refunds within 7 days of activation based on the terms of use. Refund requests must comply with the terms, which can be reviewed here: https://word-spinner.com/terms-of-use/.
2. Contact support
Email: Send a refund request to support@word-spinner.com.
Chat: Use the live chat feature on the Word Spinner website for immediate assistance.
3. Refund processing time
Once approved, refunds typically take 5-10 business days to appear back in your account.
4. Confirmation
Chat: If you request a refund via chat and remain in the conversation, you will receive a prompt response.
Email: If you leave the chat, you will receive a confirmation email once the refund has been initiated.
Tip: To avoid unintended charges, consider setting reminders before the end of your trial period or subscription renewal.