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How can I get a refund? I want a refund!
How can I get a refund? I want a refund!

Step-by-step guide for requesting a refund.

Brian avatar
Written by Brian
Updated this week

How can I get a refund? I want a refund!

If you’ve been charged and wish to request a refund, follow these steps:

  1. Review the refund policy

    • Refunds are available within 7 days of activation as outlined in our terms of use.

  2. Contact support

    • Email: Send a refund request to support@word-spinner.com.

    • Live chat: Use the live chat feature on our website for immediate assistance.

  3. Refund processing time

    • Once approved, refunds typically take 5–10 business days to appear in your account.

  4. Confirmation

    • If you request a refund via chat and remain in the conversation, you’ll receive a prompt response.

    • If you leave the chat, you’ll get a confirmation email when the refund is initiated.

Tip

To avoid unintended charges in the future, consider setting reminders before trial periods or subscription renewals.

For any further assistance, feel free to reach out to our support team via email or chat.

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