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Two-Factor Authentication
Two-Factor Authentication
Updated over a month ago

Keep your account secure with two-factor authentication (2FA)

To keep your Worka Partner Portal account secure, we’re adding an extra layer of security with two-factor authentication (2FA). This means you’ll need your password and a code from an authenticator app each time you sign in.

Here’s how to set up 2FA:

  1. Sign in to your Partner Portal account, click on your profile icon and go to Account settings > Security

  2. Click Enable two-factor authentication

  3. Download either Google Authenticator or Microsoft Authenticator on your phone

  4. Open the app and scan the QR Code that’s on the Partner Portal screen (if you can’t scan it, you can manually enter the setup key)

  5. Enter the 6-digit code generated by your authenticator app and click Verify to complete the setup

Here’s how to sign in after you’ve set it up:

  1. Enter your email and password as usual.

  2. Open your authenticator app to generate a code

  3. Enter the 6-digit code into the verification screen.

Tip: Select Remember this device to avoid having to enter codes into a trusted device.

Need help?

Can’t access your phone? Click 'Send magic link' on your sign-in screen to sign in from your email.

Want to use a different authenticator app? No problem, as long as it’s compatible with TOTP (Time-Based One-Time Password).

Need to withdraw access? If a colleague has left your business and you need to cancel their access, please contact Customer Support for help.

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