Introducing Two-Factor Authentication (2FA) for the Worka Partner Portal
To enhance the security of your Worka Partner Portal account, we are introducing Two-Factor Authentication (2FA). With 2FA, you’ll add an extra layer of protection by using an authenticator app (e.g., Google Authenticator or Microsoft Authenticator) to verify your identity when logging in.
What is Two-Factor Authentication (2FA)?
2FA is a security process that requires two forms of identification:
Your password (something you know).
A verification code from an authenticator app (something you have).
This ensures that even if someone has your password, they cannot access your account without the code.
How to Set-up Two-Factor Authentication Your Worka Partner Portal Account
Log In to Your Account
Visit the Worka Partner Portal and log in using your email and password.
Navigate to Account Settings
Click on your profile icon in the top-right corner.
Select Account Settings from the dropdown menu.
Enable Two-Factor Authentication
Go to the Security section.
Click on Enable Two-Factor Authentication.
Choose an Authenticator App
Download an authenticator app such as Google Authenticator or Microsoft Authenticator on your smartphone.
Scan the QR Code
Open your authenticator app and scan the QR code displayed on the Worka Partner Portal.
If you cannot scan the QR code, you can manually enter the setup key provided.
Verify Your Code
Enter the 6-digit code generated by your authenticator app into the Worka Partner Portal.
Click Verify to complete the setup.
How to Log In with 2FA Enabled
Enter your email and password as usual.
Open your authenticator app and retrieve the 6-digit code for your Worka Partner Portal account.
Enter the code into the verification screen.
Access your account.
Frequently Asked Questions (FAQs)
Q: What if I lose my phone or access to my authenticator app? A: Click 'Send Magic link' on the Worka Partner Portal account verification screen, this will generate a magic link to your email address to reset your 2FA.
Q: Can I use a different authenticator app? A: Yes, any authenticator app compatible with TOTP (Time-Based One-Time Password) can be used.
Q: Can I disable 2FA if I no longer want to use it? A: No you cannot disable 2FA, it is strongly recommend enhanced security.
Q: Do I need to enter a 2FA code every time I log in? A: Yes, you will need to enter a 2FA code each time you log in unless you select the “Remember this device” option. This will reduce the need for frequent authentication on trusted devices.
Q: What if somebody leaves my business and I no longer have access to their account details or authentication device? A: Please contact Customer Support