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Setting up Worka Payments
Setting up Worka Payments

This article outlines how to set up an account with our payments partner, Stripe. You'll need this to receive income from bookings on Worka.

Updated over a year ago

How do I set up payments on Worka?

To receive payments on Worka, you'll need to create an account with our financial services partner, Stripe.
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From the Worka Partner Portal, click the settings cog, then Payments > Connect with Stripe.

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Can I use my existing Stripe account?​

Unfortunately, you can't use an existing Stripe account.

Stripe verification

As we use Stripe to process payments, you’ll need to go through their Know Your Customer (KYC) verification process. Here's how it works:

  • Choose someone with authority to sign on behalf of your company

  • Give your company details to Stripe to verify against official records per country.

Get verified when all your information has been matched
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Information about the Company

  • Company name

  • Company address

  • Company phone

  • Company tax ID / EIN / Canadian PST number

  • Company registration number (CRN) / company number

As part of confirming the information you've entered, you may be asked to provide company documentation to verify the business.

People to declare

You’ll need to provide information for people who are on the governing board; owns 25% of the company; or who otherwise has significant control. You’ll need their:

  • Legal name

  • Job title

  • Date of birth

  • Home address

  • Email address (can be work email)

  • Phone number (can be work phone number)

As part of confirming the information you've entered, you may be asked to provide proof of Identification.

  • An image of the persons’ Passport or Driving License (front and back) can be provided.

  • If a person’s country of residence is different from the account country, they’ll need a passport to verify their identity

Why do I need to complete this verification?

Our partner Stripe is required by its regulators to collect certain information from account holders to prevent abuse of the financial system. Find out more here.

How long does it take for my account to be approved?

Stripe usually takes two business days to review accounts, however this time frame may vary.

Tips to help you

Worka will send updates regarding the KYC status and Stripe to the Finance Manager contact e-mail address.

  • If a person’s country of residence is different from the account country, they’ll need a passport to verify their identity

  • Make sure each person’s identification is in date and valid

  • You must use different documents to verify a person's identity and address (i.e a Driving license can't be used to verify ID and address).

  • For address verification, aim for documents less than 3 months old

  • Double-check that all addresses match the address you've submitted

  • Please ensure photos of identification and documents are clear and free from blur
    ​

Which documents are accepted?

Please see which documents are accepted, depending on your country:

UK

Address Identification:

  • Driving Licence

  • Utility Bill

  • Statement from a Financial Institution (Bank Statement)

  • Government Issued Letter

Company Documentation:

  • VAT Registration

  • Certificate of Incorporation

  • Companies House Document

  • HM Revenue and Customs VAT Certificate

  • HM Revenue and Customers Account Statement

US

Bank Account Details:

  • Bank Account Statement

  • Check

  • Bank letter

Company Documentation:

  • IRS Letter 147C

  • IRS SS-4

Canada

Address Identification:

  • Driver’s licence

  • Provincial or territorial issued photo identity cards - front and back

  • Insurance document

  • Investment account statement

  • Property tax statement

  • Bank statement

  • Utility bill - dated within 12 months

Company Documentation:

  • A current and valid municipal, provincial, territorial or federal government issued document that contains the entity name and address

  • Corporate profile report

  • Notice of Assessment issued by the Canadian Revenue Agency - dated within 12 months

  • Articles of Incorporation or Association

  • Notice of Articles

  • Company Summary

  • Search for an entity on the register (Québec only)

  • Business license

  • Partnership agreement or registration

  • Utility bill - dated within 12 months

Germany

Address Identification:

  • Proof of residence

  • Landlord letter

  • Utility bill - dated within 6 months

  • Bank statement - dated within 6 months

  • Mortgage statement - dated within 6 months

  • Government issued document - dated within 12 months

Company Documentation:

  • VAT Registration

  • Trade registration

  • Trade license

  • Commercial register extract

  • Register of Associations Extract

  • Financial statements

France

Address Identification:

  • Telephone/mobile bill - dated within 6 months

  • Utility bill - dated within 6 months

  • Rent receipt from social or real estate agency - dated within 6 months

  • Title deed

  • Taxation notice - dated within 12 months

  • Certificate of non-taxation - dated within 12 months

  • Proof of housing tax - dated within 12 months

  • Proof of home insurance - dated within 6 months

  • Bank statement - dated within 6 months

Company Documentation:

  • VAT Registration

  • Financial statements

  • Commercial register extract

  • Artisan register extract

  • Siren register extract

  • Siren number confirmation

  • Articles of incorporation

  • Attestation d'Immatriculation (not expired) - dated within 12 months

Ireland

Address Identification:

  • Driver's license - scans of front and back are required

  • Bank statement

  • Utility bill - dated within 6 months

  • Car Insurance Policy - dated within 6 months

  • Home Insurance Policy - dated within 6 months

  • Social insurance document - dated within 6 months

  • Government-issued document - dated within 12 months

Company Documentation:

  • VAT Registration

  • Certificate of Registration

  • Partnership Agreement

  • Certificate of Incorporation

  • Articles of Association

  • Companies Registration Office (Commercial Register Extract)

Spain

Address Identification:

  • Utility Bill

  • Bank statement or phone invoice

  • Government issued letter

  • Residence certificate

Company Documentation:

  • VAT Registration

  • NIF document

  • Company registration certificate

Netherlands

Address Identification:

  • Utility bill - dated within 6 months

  • Statement from a financial institution - dated within 6 months

  • Government issued letter - dated within 12 months

  • Proof of home insurance

Company Documentation:

  • VAT Registration

  • Company registration certificate

  • (By-laws memorandum

Switzerland

Address Identification:

  • Residence certificate

  • Utility Bill

  • Statement from a financial institution

  • Government issued letter

Company Documentation:

  • VAT Registration

  • Articles of incorporation

  • Financial statement

  • Commercial register entry

  • Commercial register extract

Poland

Address Identification:

  • Residence address certificate

  • Tax return

  • Temporary residence registration certificate

  • Social or medical insurance card issued by a government administration body

  • Utility bill

  • Statement from a financial institution

  • Letter issued from a government institution

Company Documentation:

  • KRS + REGON

  • KRS (National Court Register number)

  • REGON (REGON certificate)

Sweden

Address Identification:

  • National ID - scans of front and back are required

  • Utility Bill

  • Statement from a financial institution

  • Government issued letter

  • Residence permit card

Company Documentation:

  • VAT Registration

  • Registration Certificate

  • Skatteverket (Document issued by government agency showing organization identity number)

  • Articles of association

  • Financial statements

  • Notice by the Registration Office in the Official Gazette

Belgium

Address Identification:

  • Certificate of residence

  • Utility bill - dated within 6 months

  • Bank statement - dated within 6 months

  • Residence permit - dated within 12 months

  • Mortgage statement - dated within 6 months

  • Letter certifying registration at local town hall - dated within 12 months

  • Pension statement - dated within 6 months

Company Documentation:

  • VAT Registration

  • ZDU (Commercial register extract)

  • Articles of Incorporation

  • Copy of appendices published in the official Belgian register

  • Financial statements

Denmark

Address Identification:

  • Utility bill

  • Bank statement

  • Mortgage statement

  • Rental contract

  • Utility bill

Company Documentation:

  • VAT Registration

  • Commercial register extract

  • By-laws

  • Registration certificate

Austria

Address Identification:

  • Residence registration - dated within 12 months

  • Utility bill- dated within 6 months

  • Bank statement - dated within 6 months

  • Financial statements

Company Documentation:

  • Commercial register extract

  • Spendenbegünstigungsbescheid

  • VAT Registration

Norway

Address Identification:

  • Resident permit ID - dated within 12 months

  • Utility bill - dated within 6 months

  • Statement from a financial institution - dated within 6 months

  • Government issued letter - dated within 12 months

  • Proof of Residence

Company Documentation:

  • Statement from a financial institution - dated within 6 months

  • Article of incorporation

  • Government issued document

  • Financial statement

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