What's covered in this guide?
For staff
If you already have access to Workforce.com, you can update your email address at any time by navigating to 'My Profile' then 'Change Account Details'. This step will need to be done by logging into Workforce.com online, in a web browser.
For Managers
You can change a manager's email by navigating to a staff profile.
When unlinking an email address and replacing it with a new one, all employee data, schedules, and access permissions remain intact to ensure continuity.
Employee data, such as timesheets, leave balances, and schedules, is securely retained in the system even when the email address is unlinked and reassigned.
If the email is grayed out, click Unlink Workforce Profile below the email address to allow you to edit the email. After you change their email, click Invite to Workforce to send an invitation email to the new email address.
For admins
You will need another admin to change your email address for you or one of our support team members. Another admin can follow the same process as changing a manager's email here.
Important: If an admin 'unlinks' their Workforce profile, they will be kicked out of Workforce platform.