What's covered in this guide?
Steps for Employees
Steps for Managers
Steps for Admins
For Employees
If you already have access to Workforce.com, you can update your email address at any time using a web browser.
To do this:
Click the Profile icon in the top right corner.
Select My Profile.
Click Change Account Details.
From this section, you can update your email address.
Please note: This action must be completed in a web browser and cannot be done in the mobile app.
For Managers
As a manager, you have the ability to change an employee’s email address on their behalf.
To update an employee’s email address, navigate to the employee’s profile. Under Personal Details, select “Unlink & Change Email.”
Once selected, the system will allow you to enter a new email address for the employee. After entering the updated email, click “Update Employee Details” in the bottom left corner to save the changes.
For Admins
You will need another admin or a member of our Support Team to change your email address on your behalf.
Another admin can follow the same process used to update a manager’s email address, as outlined here.
Important: If an admin 'unlinks' their Workforce profile, they will be kicked out of Workforce platform.
FAQS
Will any employee data be lost if an email address is unlinked and reassigned?
Will any employee data be lost if an email address is unlinked and reassigned?
Employee data — including timesheets, leave balances, and schedules — is securely retained in the system when an email address is unlinked and reassigned.