How to deactivate a user

Deactivating users

Will Goad avatar
Written by Will Goad
Updated over a week ago

There are times when it will be necessary to delete or deactivate a user.

This article will show you how to do deactivate a user.

  • Deactivating a user prevents a user from being able to access the system and from being assigned to future projects and tasks. When deactivated, a users past history in the system (the tasks they completed for example) is retained and accessible.

  • Deleting a user means removing the user fully from the system. Once deleted, no record of the user will be retained in the system. Tasks they have completed will now say they were assigned to and completed by a "deleted user."

Administrators have the ability to deactivate users in a few simple steps: 

Click on your profile picture and select Account admin.

Navigate to the Users tab and click the vertical ellipsis menu next to the user you wish to deactivate. Select Deactivate user

You are able to activate a deactivated user by clicking on the same vertical ellipsis menu and selecting Activate user.


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