How to delete a user

Deleting users from Workgroups DaVinci Pro

Will Goad avatar
Written by Will Goad
Updated over a week ago

There are times when it will be necessary to delete or deactivate a user.

This article will show you how to do delete a user.

  • Deleting a user means removing the user fully from the system. Once deleted, no record of the user will be retained in the system. Tasks they have completed will now say they were assigned to and completed by a "deleted user."

  • Deactivating a user prevents a user from being able to access the system and from being assigned to future projects and tasks. When deactivated, a users past history in the system (the tasks they completed for example) is retained and accessible.

Administrators have the ability to delete users in a few simple steps:

Click on your profile picture and select Account admin.

Navigate to the Users tab and click the hamburger menu next to the user you wish to delete. Select Delete user.

A prompt will display showing the number of tasks to which the user is assigned.

If you wish to reassign the "Not Started" and "In Progress" tasks "in bulk" to a different user or group, you can do so here.
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NOTE: If you do not reassign, you can do so in the Project Schedule or the Global Tasks list. The assignee will show as "Deleted User."

Now, click the "Yes, delete this user" button.

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